- SolomonEdwards (CA)
- …CA Pasadena, CA Position Summary: SolomonEdwards is looking for a Customer Experience Specialist I for one of its mortgage clients to operate in a call ... Customer Experience Specialist I California ,USA...California ,USA About Us SolomonEdwardsGroup, LLC ("SolomonEdwards") is a full- service professional services firm offering financial, operational, and technology… more
- Fifth Third Bank, NA (Akron, OH)
- …by providing timely updates and progress reports. + Maintain high levels of customer service while managing each applicant*s and support staff*s expectations. + ... of duties relating to the origination of residential 1st mortgage loans for branch offices and outside referrals. Meets...written and verbal communications skills. + Demonstrated teamwork and customer service skills. + Proven computer skills.… more
- PennyMac (Moorpark, CA)
- …finance industry experience, preferably in loan servicing and in a high paced, customer service oriented operation + Familiarity with the collateral documents ... through the complete mortgage journey. A Typical Day The Collateral Management Specialist is responsible for the review of the collateral files (ie note, … more
- TEKsystems (St. Louis, MO)
- …build a career in the mortgage industry, passionate about delivering exceptional customer service , and eager to grow within a supportive and fast-paced ... customer -focused individual to join our team as a Customer Experience Specialist I. This entry-level role...+ Minimum 1 year of experience in Financial Services; mortgage industry experience preferred + Strong attention to detail… more
- TEKsystems (St. Louis, MO)
- Description The Customer Experience Specialist I, is an entry level customer service role, operating in a call center environment and supporting Consumer ... or texts from current customers in a timely manner. Provide exceptional customer service to all customers' mortgage loan inquiries/requests. + Effectively… more
- PennyMac (Moorpark, CA)
- …other departments, including Home Retention, Property Resolution, Foreclosure, Bankruptcy, Litigation, Customer Service , and Collections + Receive inbound calls ... is a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production... journey. A Typical Day The Senior Home Retention Specialist will serve as the customer 's Single… more
- Citigroup (San Antonio, TX)
- …department to resolve client requests promptly and achieve excellent internal and external customer service + Documents, tracks, and monitors items escalated to ... The Wealth Service Escalation Specialist is considered a...non-licensed associates, internal partners, and clients, they handle escalated customer inquiries and ensures client requests/problem resolution is handled… more
- TEKsystems (St. Louis, MO)
- …to detail and ability to work independently + Proven experience in high-volume customer service via phone + Excellent problem-solving, critical thinking, and ... Job Summary We are seeking a motivated and detail-oriented Customer Experience Specialist I to join our...Google Workspace, and other mainstream applications Preferred Skills + Mortgage industry knowledge + Call center experience + Familiarity… more
- Carrington (Westfield, IN)
- …work experience. + Less than one (1) year collections experience in a customer service /call center environment and /or loan servicing experience. + Experience ... and work a hybrid schedule!** The Late Stage Collection Specialist I will be responsible for counseling borrowers on...bilingual skill set. **What you'll do:** + Explains detailed mortgage loan information to borrowers including the HUD Waterfall,… more
- Carrington (Westfield, IN)
- …additional options depending on the circumstance. They also provide support to inbound Customer Service on high inbound volume days. Individual must perform all ... The Early Stage Collections Specialist will be responsible for counseling borrowers on...moderate complexity. Incumbents are able to perform collections and customer service activities and may still be… more