- Mass Markets (Killeen, TX)
- …a trusted partner in the industry. We are looking for a results-driven Contact Center Operations Supervisor to lead a team of agents in a dynamic BPO ... brief pre-employment test. POSITION RESPONSIBILITIES Key Responsibilities: + Supervise and support a team of contact center agents to meet performance… more
- Public Storage (Plano, TX)
- …person will provide software, hardware, telecommunications, network and connectivity support to our Contact Center team . The role performs all activities to ... complete service requests and resolve technical issues for our Contact Center team . This Technician...of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status.… more
- Wawa, Inc. (IA)
- …**Schedule:** 2nd Shift 7:30pm - 11:30pm (20 hours/week, 7-day availability) At Wawa, our Contact Center Representatives are the friendly voice, on the other end ... reach out to for a multitude of needs. Our Contact Center Representatives are proud to be...customers resolve issues, and being part of a collaborative team , keep reading. **What you will do:** + Wawa's… more
- Peckham, Inc. (Grand Rapids, MI)
- …contracts. + Work closely with the Management team to keep them informed of contact center work status. + Report work loads, problems and supply levels to ... view of your experiences* Peckham Inc. - Director of Contact Center Solutions POSITION SUMMARY The Director...center agents on site. + Develop a unified team that reflects Peckham's culture and values. + Provide… more
- Kyndryl (Atlanta, GA)
- …to lead strategic sales and consulting engagements focused on transforming Contact Center operations for enterprise organizations, particularly those in ... + Lead C-level client engagements and consultative sales for large enterprise contact center transformations. + Guide cross-functional consultants to design and… more
- Mass Markets (Wichita, KS)
- …as a trusted partner in the industry. We are seeking a strategic and results-oriented Contact Center Manager to oversee the daily operations of our BPO ... contact center . This leadership role is responsible...staffing, performance, and service delivery. + Lead and mentor team leaders, supervisors, and support staff to achieve KPIs… more
- Mass Markets (Killeen, TX)
- …Ability to work in a professional, fast-paced environment + Strong understanding of the contact center environment and the key levers to enhance performance and ... communication skills, we need your help in managing call center customer service agents. While your team ...MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services… more
- Leidos (Baltimore, MD)
- **Description** Leidos is seeking a **Cloud Contact Center Support Specialist** to be part of the mission solution and help lead SSA's Digital Modernization ... 65 million American lives per month. We are a team of forward-looking professionals in need of a strong...is crucial in ensuring the smooth operation of cloud-based contact center services, driving both agent performance… more
- NTT America, Inc. (Chicago, IL)
- …apply now. We are currently seeking a Contact Center Manager - Business Contact Center to join our team in Chicago, Illinois (US-IL), United States ... (US). We seek an experienced ** Contact Center Manager** with a demonstrated understanding...professional, customer centric service to external and internal customers. ** TEAM SUPERVISION:** + Work closely with NTT DATA Management… more
- Mass Markets (Killeen, TX)
- …established ourselves as a trusted partner in the industry. We are looking for contact center agents to support inbound and outbound customer service and sales ... and project. This is a full-time, on-site position. Prior contact center experience isn't required; candidates experienced...the business, you must be confident, fully engaged, a team player, and dedicated. You are also responsible for… more