- General Dynamics Information Technology (Las Cruces, NM)
- …None **Job Family:** IT Infrastructure and Operations **Skills:** Help Desk Support,System Administration,Technical Support,Troubleshooting **Certifications:** ... all the different systems that are monitored in the help desk and the Tier level responsibilities...proper escalation and resolution by Tier 2/3. + Perform network management services to include: monitoring network … more
- ISYS Technologies (Eglin AFB, FL)
- …requirements and can rapidly adapt to support changing requirements, as needed. + Assist Help Desk in time of excessive calls or staff shortages + Ensure ... workstations and Internet systems or a segment of a network system. Monitor servers and workstations to ensure ...network system. Monitor servers and workstations to ensure network availability to all system users and may perform… more
- Stratus Solutions (College Park, MD)
- …for implementation, troubleshooting and maintenance of IT systems. * Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution of problems. * ... cyber capabilities. Our expertise in cross-domain and boundary solutions, network analytics, DevOps and low-to-high development is unique in...accessing and using IT systems. * Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …of the client/server/storage/ network devices, mobile devices, etc. Provides Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis and ... installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to… more
- General Dynamics Information Technology (Fort Belvoir, VA)
- …more operating systems. + Understand all the different systems that are monitored in the help desk and the Tier level responsibilities for the systems. + Provide ... proper escalation and resolution by Tier 2/3. + Perform network management services to include: monitoring network ...Perform network management services to include: monitoring network device health and status, monitoring network … more
- Space Telescope Science Institute (Baltimore, MD)
- …on reliability and security. + Serve as an escalation point for Service Desk tickets involving network and security systems/services. + Administer and refine ... (SWG) meetings, including agenda creation, note-taking, and action item tracking. + Help ensure compliance with FISMA and NIST SP 800-53 security control… more
- Mb Solutions, Inc. (Washington, DC)
- …network devices, mobile devices, etc. + Shall provide Tier I ( Help Desk ) and II (advanced troubleshooting) problem identification, diagnosis and ... any combination thereof. + Shall troubleshoot, maintain integrity and configure network components along with implementing operating systems enhancements to improve… more
- Bank OZK (Little Rock, AR)
- …and SCCM. + Assists in maintenance for VMware environment. + Regularly assists the help desk with elevated tickets. + Follows Bank and department policy, ... from unauthorized access, use or interruption; eliminating bottlenecks in the network ; and identifying and resolving virtual hardware and software problems.… more
- Lentech, Inc (Fort Meade, MD)
- …the client/server/storage/ network devices, mobile devices, etc. . Provides Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis and ... installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing enhancements to improve reliability… more
- Actalent (Fort Belvoir, VA)
- …for data tracking. + Understanding of licensing support (Cisco or competitors). + Help desk experience with a customer-focused attitude. + Experience with ... in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives...drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500… more