• Specialized Dental (Franklin, TN)
    …positive experience to our enterprise office employees. Ticket Management: Work with the service desk team to monitor , prioritize, and manage service desk ... We are seeking a proactive and client-focused Senior Service Desk Analyst to join our IT team. As the...efficiency. Identify and report trends or recurring issues to help drive long-term solutions. Collaboration: Work closely with other… more
    Appcast IO CPA (10/28/25)
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  • NuAxis Innovations (Washington, DC)
    ** Help Desk Senior Specialist II** Location **Washington, DC** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to ... NOW! We are currently seeking a talented and motivated ** Help Desk Specialist II** for a Full-Time...strong understanding of all layers of the OSI model, network devices and enterprise monitoring tools. Strong server and… more
    DirectEmployers Association (09/10/25)
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  • Stony Brook University (Stony Brook, NY)
    …Thursday and Friday Days Off **Position Summary** At Stony Brook Medicine, a **IT Service Desk Technician** at the Help Desk provides timely and accurate ... necessary for Patient Care. **Duties of a IT Service Desk Technician at the Help Desk...to the next level of support as necessary. + Monitor and ensure a high level of availability for… more
    DirectEmployers Association (10/10/25)
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  • Tyto Athene (Atlanta, GA)
    **Description** Tyto Athene is searching for a ** Help Desk Technician** to support a healthcare customer for a newly awarded contract in Atlanta, Georgia. The ... characteristic protected by applicable law. Submit a Referral (https://careers-gotyto.icims.com/jobs/1513/ help - desk -technician/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834326889) **Location** _US-GA-Atlanta_ **ID** _2025-1513_ **Category**… more
    DirectEmployers Association (10/23/25)
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  • Sharp Electronics Corporation (Kingsport, TN)
    **Overview** The National Help Desk Technician is an entry level position, responsible for providing Tier 1 helpdesk end-user support for small to enterprise ... beginning basic triage of tickets/alerts before resolution or escalation + Monitor Backup offerings, perform basic troubleshooting, and escalate alerts + Reconcile… more
    DirectEmployers Association (10/01/25)
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  • CBRE Government and Defense Services (Mclean, VA)
    …This role bridges technical administration with frontline support, offering Tier 1 help desk assistance, troubleshooting application issues, and delivering basic ... Assist users experiencing technical issues with hardware, software, and network systems via phone, email, or chat. + Issue...reference materials, and video tutorials. **Experience:** + 2+ years help desk operations (Required) + 1+ years… more
    DirectEmployers Association (09/10/25)
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  • Mission Support and Test Services (North Las Vegas, NV)
    …Provide input into budget and monitor expenditures. + May respond to Help Desk requests to support troubleshooting of workstation and server related ... National Nuclear Security Administration (NNSA). Our MISSION is to help ensure the security of the United States and...server administration and direct formulation of related procedures. + Monitor network performance and capacity and recommend… more
    DirectEmployers Association (08/14/25)
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  • Jostens (Sedalia, MO)
    …Maintains and promotes standard operating procedures + Provide Second Level support for Help Desk Analysts, Network and Systems Engineers, Applications, and ... business functions. This is achieved by monitoring the operational health of servers, network , and desktops, prompt resolution of server, network and desktop… more
    DirectEmployers Association (10/01/25)
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  • Bluepeak (Sioux Falls, SD)
    …, clearly documenting each event and actions taken in the trouble ticketing system. + Monitor the Network Elements and Systems that make up the BP HFC Plant, ... Responsibilities: The NOC Technician I monitors the Bluepeak Provider Network and Services for outages and impairments in a...is to Command, Control and Communicate with resources to help resolve customer impacting issues. If this sounds exciting,… more
    DirectEmployers Association (10/15/25)
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  • Epsilon, Inc (Phoenix, AZ)
    …to WAPA in the areas of; Software maintenance and development, Network , Database, and Operations Support/Management, Supervisory Control and Data Acquisition ... you will ensure the performance, availability, and capacity of IT services, and help provide consistent coverage for the IT Operations Center (ITOC) 24x7x365. This… more
    DirectEmployers Association (10/23/25)
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