• Tier 1 Help Desk Analyst

    IBM (University Park, PA)
    …requests using a ticketing system, ensuring timely resolution or escalation * Escalate unresolved issues to Tier 2 or Tier 3 support teams as needed * Assist ... come up with creative solutions resulting in ground breaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career… more
    IBM (07/31/25)
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  • Tier 3 Technical Engineer

    Allied Universal (Dallas, TX)
    …and software and server/ network problem identification and resolution + Provide Tier 2 level phone support duties when not performing onsite services ... jobs! AMAG, an Allied Universal(R) Company, is hiring a Tier 3 Technical Engineer. The Tier 3...to LAN Administrator to identify, design, implement and plan network , hardware, and software needs + Conduct tests on… more
    Allied Universal (06/25/25)
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  • Tier 3 Digital Forensics and Incident…

    Tyto Athene (Washington, DC)
    …+ Escalate SOC performance issues or risks to management + Provide guidance and mentorship to Tier 1 and Tier 2 SOC Analysts to enhance their skills and ... **Description** Tyto Athene is searching for a ** Tier 3 Digital Forensics and Incident Response Analyst** . You will play a critical role in conducting in-depth… more
    Tyto Athene (07/29/25)
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  • Tier I Service Technician Analyst

    City of New York (New York, NY)
    …full-time experience related to information technology service management, process management, operations ; 2 . A baccalaureate degree from an accredited college ... Technology (BIT) seeks to hire one (1) IT Service Management Specialist to provide Tier I Technical support to all DEP end users. Under the direction of the… more
    City of New York (05/14/25)
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  • Tier III Engineer Long Haul Fiber Solutions

    SAIC (Aurora, CO)
    …ensure a satisfactory delivery of Open Systems Interconnection (OSI) Layer 1 and 2 transport solutions. + Perform as a technical representative with internal and ... bandwidth service requests. + Develop and deliver formal updates to network designs that describe, and capture proposed/approved architectural changes. + Provide… more
    SAIC (06/07/25)
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  • Jr. SOC Analyst ( Tier 1)

    RKON (Chicago, IL)
    … operations surrounding cyber security incident response technologies including network logging and forensics, security information and event management tools, ... us: RKON is an ISO 27001 and AICPA SOC 2 Type II certified company that specializes in providing...Cyber Security Analyst to work on the client-facing Security Operations Center (SOC) - Assurance and Response Team. This… more
    RKON (07/19/25)
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  • Operations Floor Systems/ Network…

    CACI International (Shaw AFB, SC)
    …for Operations Floor Systems/ Network Technicians to support the USAF Network Operations Security Center (NOSC). This position works at the customer ... Operations Floor Systems/ Network Technician Job Category:...bandwidth and security issues and incidents to senior engineers/SMEs ( Tier 2 and 3) for analysis and… more
    CACI International (07/01/25)
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  • Network Operations Center Manager

    General Dynamics Information Technology (Oklahoma City, OK)
    …NOC services and equipment. + Ensures coordination of Tier 2 and Tier 3 support with co-located Network Integration team and engineers. + Manage risks ... Able to Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** Business Operations **Skills:** Network Operations , Network Operations… more
    General Dynamics Information Technology (06/25/25)
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  • FPL Fiber Network Operations Service…

    NextEra Energy (Miami, FL)
    …network improvements, aligned with network planning. + Deliver FCM Tier 2 /3 level support/maintenance. + Experience with telecommunications transport and ... **FPL Fiber Network Operations Service Delivery Leader** **Date:**...one of the nation's cleanest power generation fleets and top- tier reliability, we are setting new standards in the… more
    NextEra Energy (07/03/25)
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  • Director of Network Operations

    City of New York (New York, NY)
    …supervising or administering computer operations involving a large-scale mainframe, network , or multi- tier computer environment at least 18 months of ... (CISO). This technical role is responsible for the overall network operations including, data centers operations...have been in an administrative, managerial or executive capacity. 2 . A baccalaureate degree from an accredited college or… more
    City of New York (07/12/25)
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