- SOUTH BEACH GROUP (Miami Beach, FL)
- …calls and relay messages. Collaborate with housekeeping and maintenance teams to ensure guest satisfaction. Assist with night audit duties as required. ... 7 restaurants, where every detail is intentional and every guest is at the center of what we do....to all of our guests. Qualifications Skills Strong customer service skills with a focus on hospitality excellence. Experience… more
- AccorHotel (Los Angeles, CA)
- … rooms. Approach all encounters with guests and employees in a friendly service -oriented manner. Replace guest supplies, ie, soap, shampoo, bathroom tissue etc. ... hotel Ensure that the rooms adhere to all brand standards and quality audit standards Follow departmental policies, procedures and service standards Attend all… more
- Naman Hotels (Columbia, SC)
- …hiring, firing, performance evaluations, training, and development. Maintains standards of guest service quality. Achieves budgeted revenues and expenses and ... term and long-term financial and operational plans for the guest service department, which relate to the...experience as a desk supervisor, one year experience on night audit , two years experience in front… more
- Hilton Albany (Albany, NY)
- …supplies. Review daily Front Office work and activity reports generated by Night Audit . Review Front Office logbook and Guest Request log daily. Maintain an ... Understand hospitality terms. Ensure sign off on all Job Skills for Guest Service Staff. Assist in preparation of revenue and occupancy forecasting. Ensure… more
- Harrison Group (Virginia Beach, VA)
- …and resolve issues promptly and courteously. Assist in the preparation and completion of the night audit process. Ensure all guest folios are accurate and ... front desk operations. This role ensures efficient and courteous service to guests, handles guest inquiries, and...standards. Monitor the security of the hotel during the night shift, ensuring all safety protocols are followed. Handle… more
- Marriott International (Irving, TX)
- …reporting malfunctions. *Ensures employees have the proper supplies and uniforms. *Understands night audit procedures and being able to comprehend and utilize ... with guests to obtain feedback on product quality and service levels; effectively responding to and handles guest... service levels; effectively responding to and handles guest problems and complaints seeking assistance from supervisor as… more
- Atrium Hospitality (Stamford, CT)
- …2 years of prior supervisory experience Preferred Prior Experience: 2 years of night audit experience Required Education: High school diploma or equivalent ... best-in-class guest experience by engaging with guests, providing friendly courteous service , anticipating guest needs, increasing guest loyalty, and… more
- StepStone Hospitality (Miami Beach, FL)
- Register and assign rooms to guests. Issue room key and escort instructions to Guest Service Agent or directly to guest . Sort, and track incoming mail and ... charges such as room, food, liquor, or telephone to guest bill if interface is inoperable. Make reservation, transportation,...full working knowledge and expertise of each shift including night audit Requirements Must have hotel experience.… more
- Burger King (West Jordan, UT)
- …of urgency. Ensure all restaurants operate at a high quality level with emphasis on guest service while adhering to all health and safety company standards and ... restaurant operations are to the highest possible standard. 3. Night Visits Night visits provide additional time...team to deal with tough customer problems and ensure guest complaints are resolved in the correct manner and… more
- Hampton Inn & Suites (Chapel Hill, NC)
- …*Maintain required pars of all front office supplies. *Review daily reports generated by night audit to ensure accuracy. *Review and follow up on Guest ... Manager in directing and coordinating the activities of the front desk, reservations, guest services and shuttle services, maximize revenues and ensure guest … more
