- IHG (Savannah, GA)
- …reports, review all data, and prepare consolidated Adobe reports for approval by hotel management + Communicate any outstanding guest requests or issues to ... require additional monitoring or follow-up. + Respond appropriately to guest complaints. Make appropriate service recovery gestures...this location. It is several miles walk from the night gate to the hotel .** + Frequently… more
- Omni Hotels (Hilton Head Island, SC)
- …of Medallia guest satisfaction scores. + Demonstrate knowledge of all Moments of Service across PBX, Guest Services, and Front Desk. + Uphold service ... + Maintain regular communication with Loss Prevention (LP) regarding any guest -related situations during the night . Job LocationsUS-SC-Hilton Head Island… more
- Omni Hotels (Tempe, AZ)
- …and brings some of the largest conference and meeting space to the city. The hotel features 330 guest rooms, four dining outlets, a spacious pool deck, retail, ... Location Omni Tempe Hotel at ASU Located at the corner of...detail, commitment to quality, and dedication to delivering exceptional service will contribute to the overall guest … more
- Marriott (Kansas City, MO)
- …at Cascade Hotel . You will partner closely with Sales, Operations, and Service teams to ensure exceptional guest experiences throughout the pre-event, event, ... Empower and coach hourly and operational staff to meet service standards and exceed guest expectations. *...hotel emergency protocols. * Conduct performance observations, review guest comment cards, and partner with HR to implement… more
- Omni Hotels (Louisville, KY)
- …service of all banquet functions, supervising all banquet associates to ensure guest satisfaction, and maintain service standards as well as establishing ... blocks into a unique and vibrant mixed-use environment offering hotel guests, residents and locals a chance to connect...Louisville skyline, glistening during the day and glowing at night , with the iconic glassy ends of the 612… more
- Omni Hotels (Boston, MA)
- …standards to all guests during the arrival and departure process through training, guest service recovery and adherence to established department and hotel ... daily with previous and incoming shifts (Managers, Ideal Services, Night Audit, etc) + Help coordinate hiring and training...time. Qualifications + At least One year Previous luxury hotel experience strongly preferred within Guest Services… more
- Omni Hotels (Irving, TX)
- Overview Las Colinas Hotel Omni Las Colinas Hotel , formerly Omni Mandalay Hotel at Las Colinas, invites guests to experience the completion of a ... $13-million-dollar renovation to common space amenities provides a fresh, elevated guest experience. Discover a luxurious new resort-style poolscape and lounge area,… more
- Omni Hotels (San Diego, CA)
- …+ Use of hazardous chemicals, The Right to Know Law (OSHA) + How to continuously improve guest service using the Omni Service Tradition program + How to meet ... working for a company with a reputation for exceptional service . The Omni San Diego Hotel at...Power of One philosophy + How to acknowledge exceptional guest service using the Omni Service… more
- Marriott (Lexington, KY)
- …meeting. -Focus the Front Desk Department on their role in contributing to the guest service scores. -Monitor all VIP's, special guests and requests. -Maintain ... promotions currently underway. -Follow and enforce all Avion Hospitality hotel credit policies. -Process and handle guest ...Night Audit. -Review Front Office log book and Guest Request log on a daily basis. -Assist the… more
- Omni Hotels (Louisville, KY)
- …most significant urban blocks into a unique and vibrant mixed-use environment offering hotel guests, residents and locals a chance to connect and enjoy the best ... of a great city. The hotel is a prominent landmark against the Louisville skyline,...Louisville skyline, glistening during the day and glowing at night , with the iconic glassy ends of the 612… more