- TEKsystems (Overland Park, KS)
- …(eg, ServiceNow) with clear categorization and impact statements. - Escalate incidents to Tier 2 support based on defined runbooks and escalation matrix. Runbook ... progress on ticket resolutions during shifts. Collaboration & Reporting - Coordinate with Tier 2/ Tier 3 teams for unresolved/complex incidents. - Participate in… more
- Leidos (Hill Air Force Base, UT)
- …in our TRANSPORT / IP (TRIP) NOC for a TRANSPORT / IP (TRIP) NOC TECHNICIAN at Scott AFB. **Due to contract requirements, US Citizenship is required along ... or path to resolution is identified and documented in ticket. * Provide 24/7/365 sustainment support for outages, degradation of services and Tier 1/ Tier 2 … more
- Leidos (O'Fallon, IL)
- …in our TRANSPORT / IP (TRIP) NOC for a TRANSPORT / IP (TRIP) NOC TECHNICIAN at Scott AFB. **Due to contract requirements, US Citizenship is required along ... or path to resolution is identified and documented in ticket. * Provide 24/7/365 sustainment support for outages, degradation of services and Tier 1/ Tier 2 … more
- Leidos (Fort Belvoir, VA)
- **Description** Leidos is seeking an **Network Operations Center ( NOC ) Technician in Fort Belvoir, VA** to support large-scale migration and operations on a ... candidate will be detail-oriented and proactive Network Operations Center ( NOC ) Technician to support mission-critical...issues, ensuring timely resolution or proper escalation. + Perform Tier 1 and Tier 2 troubleshooting for… more
- Leidos (O'Fallon, IL)
- **Description** Leidos has a career opening for a **Transport/IP (TRIP) NOC Technician ** **at Scott AFB, IL.** This position requires **U.S. citizenship and an ... or path to resolution is identified and documented in ticket. + Provide 24/7/365 sustainment support for outages, degradation of services and Tier 1/ Tier 2 … more
- Comcast (Plano, TX)
- …the nation's largest Gig-speed broadband network and backed by 24/7 customer support , Comcast Business is the nation's largest technology provider to small ... designs strategies and recommendations to improve network performance. Provides necessary support for additions and changes. + Devises and implements strategies for… more
- Leidos (Hill Air Force Base, UT)
- …have an opening in our Airborne, Intelligence, Surveillance and Reconnaissance (AISR) Operations Support Cell for a Network Technician at Hill AFB, UT. **Primary ... or path to resolution is identified and documented in ticket. + Provide 24/7/365 sustainment support for outages, degradation of services and Tier 1/ Tier 2 … more
- Dobson Fiber (Oklahoma City, OK)
- …diagnosis and guiding users through step-by-step solutions in a call center environment. The Tier 1 NOC tech fields calls from user base and creates the ... The NOC Engineer I will provide technical software, hardware...passes all Level Three requests on to a Network Technician ; and follows up on the ticket to its… more
- Brightstar Lottery (Providence, RI)
- Network Control Technician IV Location: West Greenwich, RI, US, 02817Providence, RI, US, 02903 Requisition ID: 17670 Brightstar is an innovative, forward-thinking ... Brightstar is seeking a skilled and motivated Level 1 NOC Analyst to join our Network Operations Center. This...a critical role in real-time monitoring, alert response, and Tier 1.5-level troubleshooting with direct exposure to advanced tools,… more
- Trace Systems Inc (Tampa, FL)
- …identify and correct core problem. Escalate more complex problems to next higher tier support level for resolution. Monitor trends in problems and questions ... for "bring your own device" (BYOD) is included. Provide Tier -I support to end users as the...SBD, Telephoney, Network Management. Experience in Network Operations Centers ( NOC ) or Help Desk and IT customer support… more