• Tier 1 Technical Support Analyst…

    TEKsystems (Overland Park, KS)
    …(eg, ServiceNow) with clear categorization and impact statements. - Escalate incidents to Tier 2 support based on defined runbooks and escalation matrix. Runbook ... on ticket resolutions during shifts. Collaboration & Reporting - Coordinate with Tier 2 / Tier 3 teams for unresolved/complex incidents. - Participate in shift… more
    TEKsystems (08/28/25)
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  • Tier 2 NOC Engineer

    Comcast (Plano, TX)
    …groups. Updates code and software to ensure proper system performance. + Engineer 2 performing Network Desk duties performs the following: Determines if the network, ... including re-routing of traffic. Provisions DWDM and CWDM circuits. + Engineer 2 performing Video Desk duties performs the following: Participates in the review… more
    Comcast (08/29/25)
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  • Transport / IP (Trip) NOC Technician

    Leidos (Hill Air Force Base, UT)
    …in our TRANSPORT / IP (TRIP) NOC for a TRANSPORT / IP (TRIP) NOC TECHNICIAN at Scott AFB. **Due to contract requirements, US Citizenship is required along ... 24/7/365 sustainment support for outages, degradation of services and Tier 1/ Tier 2 support *...DISN * Resolve multi-layer complex issues that cross several NOC or domain within O&M * Demonstrate extensive proficiency… more
    Leidos (08/08/25)
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  • Transport / IP (Trip) NOC Technician

    Leidos (O'Fallon, IL)
    …in our TRANSPORT / IP (TRIP) NOC for a TRANSPORT / IP (TRIP) NOC TECHNICIAN at Scott AFB. **Due to contract requirements, US Citizenship is required along ... 24/7/365 sustainment support for outages, degradation of services and Tier 1/ Tier 2 support *...*Circuit actions and vendor experience *IP architecture experience *Telco NOC , inside or outside plant experience. *Experience with MS… more
    Leidos (08/08/25)
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  • NOC Technician

    Leidos (Fort Belvoir, VA)
    …real-time network and system issues, ensuring timely resolution or proper escalation. + Perform Tier 1 and Tier 2 troubleshooting for hardware, software, and ... **Description** Leidos is seeking an **Network Operations Center ( NOC ) Technician in Fort Belvoir, VA**...desk, or IT support role or Masters degree with 2 + years of prior relevant experience. Specific experience, education… more
    Leidos (08/30/25)
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  • Transport/IP (Trip) NOC Technician

    Leidos (O'Fallon, IL)
    **Description** Leidos has a career opening for a **Transport/IP (TRIP) NOC Technician ** **at Scott AFB, IL.** This position requires **U.S. citizenship and an ... Defense (DoD) and national security organizations.Our Network Operations Center ( NOC ) team provides 24x7 global DoD information network (DoDIN)...24/7/365 sustainment support for outages, degradation of services and Tier 1/ Tier 2 support +… more
    Leidos (06/20/25)
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  • AISR NOC Technician

    Leidos (Hill Air Force Base, UT)
    …in ticket. + Provide 24/7/365 sustainment support for outages, degradation of services and Tier 1/ Tier 2 support + Provide timely situational awareness to ... and Reconnaissance (AISR) Operations Support Cell for a Network Technician at Hill AFB, UT. **Primary Responsibilities:** Responsible for...ticket system updates and status reporting utilizing procedures between Tier I and Tier II. + Record,… more
    Leidos (08/13/25)
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  • NOC Engineer I

    Dobson Fiber (Oklahoma City, OK)
    …diagnosis and guiding users through step-by-step solutions in a call center environment. The Tier 1 NOC tech fields calls from user base and creates the ... The NOC Engineer I will provide technical software, hardware...passes all Level Three requests on to a Network Technician ; and follows up on the ticket to its… more
    Dobson Fiber (08/24/25)
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  • Network Control Technician IV

    Brightstar Lottery (Providence, RI)
    …issues using documented runbooks + Escalate unresolved issues with detailed analysis to Tier 2 /3 engineers + Perform recurring system health checks, firmware ... Network Control Technician IV Location: West Greenwich, RI, US, 02817Providence,...Properly escalate tickets with detailed notes and logs to Tier 2 /3 + Clearly communicate issue severity… more
    Brightstar Lottery (07/16/25)
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  • Media Assembly & Playout Technician

    Sinclair Broadcast Group (Hunt Valley, MD)
    …playlist scheduling, air-chain. **Specific responsibilities include but are not limited to:** + Providing Tier 1 and Tier 2 operational media services to a ... great technology equal great solutions. Your role as **Media Assembly & Playout Technician ** is to support the national network of broadcast stations in delivering a… more
    Sinclair Broadcast Group (08/16/25)
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