- M. C. Dean (Springfield, VA)
- …outcomes, improving lives, and changing the world for the better. We are seeking a ** NOC Tier 1 Support Specialist** to join our **Security and Electronic ... federal, local and commercial customers across high-growth markets. Responsibilities The ** NOC Tier 1 Support Specialist** will primarily focus on… more
- CACI International (Washington, DC)
- Network Operations Center- NOC Tier 1 and 2 Job Category: Service Contract Act Time Type: Full time Minimum Clearance Required to Start: TS/SCI with ... make a difference. **Responsibilities:** As a teammate on our NOC , you'll be challenged with hard support problems where...hard support problems where you will coordinate with other NOC and Operational staff and be asked to support… more
- Virtual Service Operations (Lorton, VA)
- …diagrams, configurations, and incident reports. + Provide technical guidance and mentorship to Tier 1 NOC Analysts. + Participate in on-call rotations ... performance! Opportunity: VSO is seeking a skilled and detail-oriented Tier 2 - NOC Network Analyst II...Responsibilities: + Investigate and resolve escalated network issues from Tier 1 support. + Perform advanced troubleshooting… more
- TEKsystems (Overland Park, KS)
- …Park KS Top Skills - Must Haves + Network Monitoring of 5G Top Skills' Details- 1 -3 years of experience in a telecom or cloud-based NOC environment. - Exposure ... ServiceNow) with clear categorization and impact statements. - Escalate incidents to Tier 2 support based on defined runbooks and escalation matrix. Runbook… more
- TEKsystems (Overland Park, KS)
- …2 NOC Support Engineer is a technical escalation point and mentor for Tier 1 support. This role is responsible for managing more complex incidents, ... IMS, Nokia 5G, and Cisco ACI. Required Qualifications * * 3+ years in a NOC , IT operations, or infrastructure support role. * * Strong understanding of ITIL v3/v4… more
- Virtual Service Operations (Lorton, VA)
- …existing infrastructure. + Provide mentorship and technical guidance to Tier 1 and Tier 2 NOC personnel. + Ensure network security standards are adhered ... VSO is seeking a highly skilled and experienced Senior NOC Network Engineer ( Tier 3) to join...as the escalation point for complex network issues from Tier 1 and Tier 2… more
- Brightstar Lottery (West Greenwich, RI)
- … environment **Key Tasks** 1 . Team Leadership & Performance * Hire, train, and supervise Tier 1 and Tier 2 analysts * Manage shift coverage and 24/7 ... Network Operations Center is seeking an experienced and strategic NOC Manager to lead the development, launch, and ongoing...RMM, and ticketing platforms + Serve as the highest tier of escalation for complex networking and performance issues… more
- Brightstar Lottery (Providence, RI)
- …visit www.brightstarlottery.com . **Overview** Brightstar is seeking a skilled and motivated Level 1 NOC Analyst to join our Network Operations Center. This is ... a critical role in real-time monitoring, alert response, and Tier 1 .5-level troubleshooting with direct exposure to...levels are met + Contribute to continuous improvement of NOC procedures and automation **Key Tasks** 1 .… more
- Brightstar Lottery (West Greenwich, RI)
- …network platforms, and support new service implementations, acting as a bridge between Tier 1 support and engineering leadership. **Responsibilities** + Serve as ... Engineer - Level 2 Support to join our growing NOC team. This role is ideal for a mid-level...point for complex network and connectivity issues escalated from Tier 1 + Diagnose and resolve issues… more
- Children's Mercy Kansas City (Kansas City, MO)
- …Service Operations Analyst is responsible for day-to-day analysis, participation, and completion of Tier 1 support work in the form of Incidents Requests, ... at a larger scale. Provides system level monitoring using NOC monitoring tools. Provides guidance to and is an...support and guidance to Service Operations associate analysts on Tier 1 issues. Qualifications + Associate's Degree… more