- St. George Tanaq Corporation (Suitland, MD)
- …9. NOC Operations Leadership and Process Optimization - Experienced in leading 24x7 NOC operations, managing Tier 1 - Tier 3 escalation workflows, and ... Business that specializes in delivering Enterprise Integrated Technology Solutions and Support Services to the Federal Government. TTS's innovative approach combines… more
- ManpowerGroup (Tempe, AZ)
- …Tempe, AZ (Onsite)** **Job Summary:** We are seeking a proactive and technically capable ** Tier 1 Systems Support Analyst** to join our runbook-based ... applications and systems. + Follow detailed runbooks to resolve Tier 1 issues; escalate unresolved issues to... 1 -3 years of experience in a helpdesk, NOC , or systems support role. + Strong… more
- Children's Mercy Kansas City (Kansas City, MO)
- …hospital. Overview Service Operations Associate Analyst is responsible for day-to-day Service Desk Tier 1 support work that includes system monitoring and ... Tier 1 level troubleshooting of IT issues through Incidents, Requests,...Service Desk, Help Desk, Call Center, Customer Service, Customer Support , Technical Support , NOC , or… more
- Watershed Security (Norfolk, VA)
- …Subject Matter Expert-level knowledge and/or skill set in building, deploying, and/or providing tier 2/3 support in at least one of the following systems: ... or be able to obtain a US Passport within 1 month of hire + Must possess an IAT...in some or all of the following areas: enterprise-level tier 2/3 computer network support , server virtualization… more
- Sinclair Broadcast Group (Hunt Valley, MD)
- …playlist scheduling, air-chain. **Specific responsibilities include but are not limited to:** + Providing Tier 1 and Tier 2 operational media services to a ... role as **Media Assembly & Playout Technician** is to support the national network of broadcast stations in delivering...Operations (A plus) + Experience in incident management and NOC Operations (A plus) + Excellent communication and relationship… more
- Linchpin Solutions, Inc. (Aberdeen Proving Ground, MD)
- …+ CompTIA Security+ Experience Requirements + 10+ years of experience in network support , NOC operations, or infrastructure roles. + Strong experience using ... mission requirements. This position may require OCONUS travel to support international site deployments, troubleshooting, or upgrades. Familiarity with CodeMettle… more
- General Dynamics Information Technology (Bethesda, MD)
- …SL1, and xMatters + Investigate, verify, and escalate system alerts and reported issues to Tier 2 support as needed + Access devices to analyze graphing data and ... None **Public Trust/Other Required:** NACI (T1) **Job Family:** Technical Support Services **Skills:** Communication,Documentations,LAN WAN,Management Support ,Network Operations… more
- CoreSite (Reston, VA)
- …of data transport equipment to ensure accurate monitoring and provisioning. + Responsible for tier 1 trouble shooting on the CoreSite customer facing network. + ... of digital infrastructure while nurturing your professional growth and success. Operations Support Center Technician's Role: As a member of CoreSite's Operations … more
- General Dynamics Information Technology (Yigo, GU)
- …directly with hardware vendors involved in the incident resolution process. + Provides Tier II support for problem identification, diagnosis, and resolution of ... Software **Certifications:** Security+, CE - Sec+ CE - Sec+ CE **Experience:** 1 + years of related experience **US Citizenship Required:** Yes **Job Description:**… more
- Fifth Third Bank, NA (Norwood, OH)
- …outages or degradations. + Perform system and application monitoring and diagnostics; engage Tier II and III support teams for resolution. + Ensure resolution ... The analyst will escalate issues to internal and external support teams and assist with troubleshooting efforts. Strong technical...of experience, or equivalent combination (eg, bachelor's degree and 1 + years, or no degree with 5+ years in… more