- Stony Brook University (Stony Brook, NY)
- …customer education and service related requests. Collect all details pertaining to the issue or request and enter into the ITSM Ticket system to ensure timely ... Information Technology collaboration. + Provide first level troubleshooting and resolution of problems pertaining to organization's PCs, laptops/tablets, smartphones,… more
- Robert Half Technology (Franklin, TN)
- …with a team of technology professionals. This role will report to the Infrastructure Manager . The candidate will be required to: + Provide basic support to end users ... the end user to determine the nature of the issue . + Assist in planning and supporting efforts for...environment. + Document infrastructure problems, and design and implement resolution steps to prevent future issues. + Create and… more
- Truist (Charlotte, NC)
- …resolve incidents. 5. Has occasional contact with end-users. 6. Communicates status of issue resolution to internal customers. 7. May engage and manage outside ... problem tracking, diagnosis and root-cause analysis, replication, troubleshooting, and resolution for complex issues. In this capacity, performs programming and… more
- Vistra (Irving, TX)
- …and contract documents, manage invoicing exceptions, and manage supplier performance including issue resolution . This position will also coordinate with internal ... contract data in contracting and purchasing tools + Support PO creation and resolution of invoicing exceptions and guide buyers as needed + Support of emergent… more
- Dickinson Financial Corporation (Kearney, MO)
- …policies through regular and thorough training. + Assist with troubleshooting and issue resolution tasks associated with Interactive Teller Machines and liaise ... of a team under the direction of the center manager and assigned team leads. The agent will be...all internal and external client interactions. + Ethically conducts operational tasks related to protecting client and bank assets… more
- Evertz Microsystems Limited (Indiana, PA)
- …with engineering teams and customers to ensure optimal system performance and rapid issue resolution . Responsibilities: + Act as an expert level technical ... In this role, you will report to the Senior Manager of the Technical Operations Centre and play a...and application logs. + Ensure events are managed until resolution while adhering to Incident and SLA guidelines. +… more
- Evertz Microsystems Limited (Hauppauge, NY)
- …with engineering teams and customers to ensure optimal system performance and rapid issue resolution . Responsibilities: + Act as an expert level technical ... In this role, you will report to the Senior Manager of the Technical Operations Centre and play a...and application logs. + Ensure events are managed until resolution while adhering to Incident and SLA guidelines. +… more
- Truist (Richmond, VA)
- …resolve incidents. 5. Has occasional contact with end-users. 6. Communicates status of issue resolution to internal customers. 7. May engage and manage outside ... problem tracking, diagnosis and root-cause analysis, replication, troubleshooting, and resolution for complex issues. In this capacity, performs programming and… more
- Truist (Richmond, VA)
- …resolve incidents. 5. Has occasional contact with end-users. 6. Communicates status of issue resolution to internal customers. 7. May engage and manage outside ... problem tracking, diagnosis and root-cause analysis, replication, troubleshooting, and resolution for complex issues. In this capacity, performs programming and… more
- GN Hearing (Bloomington, MN)
- …**Department/function** : Service and Warehouse Solutions **Reporting line** : Senior Manager , Service and Warehouse Solutions **Main purpose of the position:** We ... if our application support department are not able to solve the issue . The role also facilitates effective communication with various stakeholders throughout project… more