- Walmart (Bentonville, AR)
- …transparent communication plans. + Serve as a trusted advisor and change agent to ensure alignment across Corporate Functions people team. **Process Optimization & ... Improvement** + Lead process reviews and gap analyses to streamline operations and increase organizational effectiveness. + Champion adoption of best practices… more
- Kalkomey Enterprises, LLC (Dallas, TX)
- …and manage KPI dashboards tracking response time, resolution rate, CSAT/NPS, agent productivity, and service quality. + Own and deliver measurable improvements ... organizations. + 3+ years of people leadership experience in customer-facing operations ; experience managing other leaders strongly preferred. + Strong technology… more
- Concentrix (Lake Mary, FL)
- …clients are expecting. SL, OCC, Line Adherence, etc + Track and report agent behavior (report habitually short calls, excessive aux usage, etc..) + Update Schedules ... to align staff with current trend. + Collaborate with Operations teams to ensure business needs are met. +...between respective teams. + Host weekly review meetings with Operations teams to review Postmortem analysis and upcoming strategy.… more
- General Dynamics Information Technology (Washington, DC)
- …with a long track record of successfully managing projects with similar operations scope. The Task Lead/PM is responsible for supervising all personnel, managing ... quality improvement. The successful candidate will be a change agent , not content with the status quo. Outstanding written...and help the teams achieve a high degree of operations maturity. The Task Lead/PM will execute the following… more
- The Boeing Company (Salt Lake City, UT)
- …is your opportunity to contribute to cutting-edge solutions, support key financial operations , and play a pivotal role in guiding critical business decisions. _This ... analyze data and make informed decisions that impact our global operations . **Collaboration and Independence:** Strike the perfect balance. Collaborate effectively… more
- J&J Family of Companies (Danvers, MA)
- …+ Facilitate/coach teams and individuals to apply tools + Act as change agent , support peers & management in realizing changes on site and influencing leaders ... Engineering + Requires 3+ years of work experience, preferably in an operations environment (distribution, production, etc..) + Proven experience in lean process… more
- TEKsystems (Atlanta, GA)
- …evolve the ServiceNow product vision and roadmap to support multi-tenant MSP operations . * Champion domain separation strategy to ensure secure, scalable customer ... of effort and cost estimation Operational Excellence * Oversee daily platform operations , ensuring SLAs, KPIs, and documented support processes are met. * Partner… more
- UnityPoint Health (Sioux City, IA)
- …clinical performance, providing expectations, planning, feedback, training and development for operations . + Collaborates with Risk Managers in root cause analysis ... change to ensure effective, efficient, sustainable, compliant, and leading-edge operations to contribute to the financial success of UnityPoint Health.… more
- Capital One (Raleigh, NC)
- …and do what is right for the team + Own day to day operations of their product, including identifying bugs or leverage opportunities via comprehensive understanding ... multiple projects simultaneously + Identify, prioritize, and launch innovative, customer, agent and merchant focused payment products that drive revenue and customer… more
- Corewell Health (Grand Rapids, MI)
- …our systems fastest growing teams. This manager will have oversight over operations at Butterworth Hospital, Multiple medical group spaces and regional oversight. ... daily issues. Essential Functions + Accountable for daily clinical operations , project management, program development and implementation, labor management, and… more
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