- American Airlines (Charlotte, NC)
- …leading a group of management and support staff responsible for all aspects of Customer Operations staffing. + This role is a part of the Hubs & Gateways Team ... + Works with the admin team to build the Agent and CAR shift and vacation bids + Ability...to support the customer service operation by overseeing the agent in-classification and out-of-classification transfers and new-hire process +… more
- The Walt Disney Company (New York, NY)
- …approach to product development, identifying opportunities for innovation, optimizing agent workflows, and ensuring our tooling is robust, efficient, and ... + Proven ability to manage cross-functional teams, including engineering and design, operations , analytics, and legal & compliance. + Strong technical aptitude with… more
- USG Insurance Services, Inc. (Minneapolis, MN)
- …Are: Welcome to USG, a distinguished national wholesale broker and managing general agent (MGA) with a prominent presence across the nation. Our extensive network ... and manage both our proprietary and third-party systems, ensuring our sales operations stay at the forefront of technological advancement. Embark on your… more
- US Bank (Minneapolis, MN)
- …for an affluent client base where the bank is acting as trustee, agent or custodian. Resolves problems and errors and processes routine customer service requests, ... and applies them as needed. This duty requires the agent to work in office for a week at...Thorough knowledge of systems and procedures, as well as operations areas and responsibilities + Strong problem-solving and negotiation… more
- Hubbell Power Systems (Westbury, NY)
- …controls and quality system expertise + Works collaboratively with Commercial Operations to prepare proposals and obtains internal approvals + Assist when ... Customer Technical Service teams, and other Hubbell personnel informed of agent /distributor assignments + Ensures implementation of current Hubbell policies and… more
- Amazon (Seattle, WA)
- …business goals - Driving innovation in medical administration reasoning systems, AI agent design, and medical coding - Collaborating with cross-functional teams to ... and implementing healthcare AI systems - Demonstrated experience in AI agent architecture design, including decision-making frameworks and behavioral modeling -… more
- EchoStar (Englewood, CO)
- …TV, Gen Mobile, Hughes and Sling TV. **Department Summary** Our Customer Experience Operations (CXO) teams go above and beyond by simplifying lives and enhancing ... to support initiatives that impact agents and customers. From defining the agent tool experience, to testing applications, to writing the features that support… more
- Teradata (Annapolis, MD)
- …designing and deploying advanced AI agents that integrate deeply with business operations , turning data into insight, action, and measurable outcomes. You'll work ... hardest problems in AI and enterprise software - from scalable multi- agent coordination and fine-tuned LLM applications, to real-time monitoring, drift detection,… more
- Carrington (Aliso Viejo, CA)
- …to meet Company and Investor guidelines + Communicates with Escrow Officer/Settlement Agent , Title Officer, Realtor, Closing Agent , and Appraisal Management ... outstanding issues. + Communicates with Sales Management, Loan Officers, Operations Manager, Disclosure Department, Underwriting Department, Docs/Funding Department, and… more
- Xcelerate Solutions (Washington, DC)
- …support services to comply with Executive Orders (EO), Security Executive Agent Directives (SEAD), Federal Investigative Standards (FSI), and agency policies. You ... and knowledge regarding criminal and civil law and procedures, and enforcement operations ; have documented extensive, combined with on-the-job training, as proof of… more