- Medtronic (Mounds View, MN)
- …oversee daily operations , and drive continuous improvement in processes and customer service . You'll act as the primary liaison between business users ... Desk Manager is responsible for leading and managing the service desk team to ensure delivery of...desk performance metrics and drive improvements in efficiency and customer satisfaction. + Develop and implement service … more
- Warner Bros. Discovery (Atlanta, GA)
- …a consistent and proactive approach to service level management by partnering with service owners, service delivery managers, service architects, and ... ESM office in enterprise forums and leadership discussions on service quality, SLAs, and customer satisfaction. **Qualifications...20000 or COBIT frameworks related to IT governance and service delivery . + Experience in large enterprise… more
- Paschal Air, Plumbing & Electric (Springdale, AR)
- …adjusting dispatch plans and communicating effectively with all parties. . Coordinate with customer service , operations , and parts departments to ensure job ... Service Dispatcher to coordinate and schedule field service operations . The Service Dispatcher...technicians, and internal departments to ensure timely and efficient service delivery . This role requires strong communication… more
- Amazon (Austin, TX)
- …objectives. The ideal candidate will have a proven track record of enhancing IT service delivery and customer satisfaction. Strong business acumen and ... our Enterprise IT Service Desk. This critical role oversees the day-to-day operations , including managing a team of Service Desk Analysts, driving process… more
- MacDonald-Miller (Seattle, WA)
- … Operations Department maintains a high level of technical service capabilities that maximizes the customer 's experience while delivering profitable ... for a Service Foreman to provide excellent customer service while driving operational efficiency. Our...delivery of services that meet or exceed our customer 's expectations. They are responsible for maintaining active engagement… more
- Generac Power Systems (Phoenix, AZ)
- …play a key part in ensuring smooth workflows, timely communication, and high-quality service delivery while supporting both customers and internal teams. **Your ... a Service Coordinator II, you'll ensure that service operations run efficiently from start to...business + 4+ years of scheduling field technicians and/or customer service **Technical Expertise** + Proficiency with… more
- CVS Health (Woonsocket, RI)
- …Caremark Member Operations (CMO) Strategy is a dedicated group of Customer Experience (CX) professionals who partner across the enterprise to improve the CVS ... call center volume . Advance competitive positioning **Position Summary** As the Customer Experience Strategy Manager, you will play a critical role in shaping… more
- nVent (Oregon, WI)
- …of Service Coordinators to achieve operational excellence and ensure world-class service delivery . This role offers an outstanding opportunity to drive ... and supervise daily activities to ensure timely and accurate service delivery . + Provide training, mentorship, and...field, or ideally 5+ years' experience in team leadership, service coordination, or customer service … more
- Wally's Operating Company LLC (Pontiac, IL)
- … focus; establishes customer service standards; provides training in customer service delivery ; monitors customer satisfaction; develops new ... grow with the company. Maintain and coordinate daily food operations to include cold food prep, bakery, made to...job successfully, an individual should demonstrate the following competencies: Customer Service - Manages difficult or emotional… more
- Xylem (Cartersville, GA)
- … Delivery :** **Monitor service technician performance and ensure quality service delivery ** **Address any customer complaints or issues** **Implement ... guidance and support to team members. The Supervisor works closely with the Service Operations Supervisor and other department leaders to develop and implement… more