- Amazon (Culver City, CA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... at global scale? Prime Video is a premium streaming service that offers customers a vast collection of TV...at the heart of everything we do. The Linear Operations team enables the seamless delivery of… more
- Leidos (Washington, DC)
- …Interface with customers and other stakeholders on an ongoing basis to ensure customer service excellence and consistent delivery meeting client ... (SLAs) and Key Learning Indicators (KLIs) to continuously improve task execution. + ** Service Operations & Customer Experience:** Direct 24x7 Service… more
- Papa John's International (Mcdonough, GA)
- …and Responsibilities (other duties as assigned)** + Monitor product quality and customer service standards, identify deficiencies, and follow up with direct ... Manager role is available/filled, restaurant team members and delivery drivers report directly to the Operations ...budget & prior year by ensuring prompt and friendly customer service ; monitor and execute plans to… more
- BAE Systems (Endicott, NY)
- …resolve field issues and execute service campaigns. + Partner with Customer Service to provide technical support, component upgrade recommendations, and ... customers the support structure for warranty and aftermarket part delivery , repair and remanufacturing operations , and implementation...+ 5 to 7 years of experience in aftermarket, service , or operations management; preferably within the… more
- Parker Hannifin Corporation (Irvine, CA)
- …leader of integrated MRO services and support. We are renowned for our exceptional customer service and expertise at every stage of the aircraft lifecycle, ... and oversight of major and/or multiple customer accounts. Interprets customer requests, monitors performance and delivery , investigates complaints, generates… more
- Palo Alto Networks (Santa Clara, CA)
- …for Palo Alto Networks' most strategic customers. The Account Health Team comprises Service Delivery Leaders and Customer Success Managers. This team ... CTOs, and leaders from security, network, cloud, and security operations teams within the world's largest and most well-known...& Development: + Manage and mentor a team of Service Delivery Leaders and Customer … more
- NBC Universal (New York, NY)
- …Technology leaders to ensure cohesive architecture and alignment across corporate systems. Delivery & Operations Excellence + Lead end-to-end Salesforce ... + Serve as the accountable leader for all contracted and managed service partners, ensuring delivery quality, cost effectiveness, and strategic alignment.… more
- Microsoft Corporation (Dulles, VA)
- …compliance colleagues and/or business partners. Provides input on improvement plan components for service delivery gaps or challenges. * Ensures a team of ... related to technicians' performance on tickets and shares with direct-line management. ** Service Delivery ** * Coordinates training packages for technicians on… more
- American Water (Fort Belvoir, VA)
- …with sustainable best practices, through its commitments to safety, affordability, customer service , protecting the environment, an inclusive workforce and ... project and construction management, business development, and issues relating to operations & maintenance. Projects or assignments fall within the following general… more
- CareFirst (Baltimore, MD)
- …high-level executive support. This position will support the Company's care delivery operations , including comprehensive representation of various provider ... designees on all legal issues affecting the Companys care delivery function and operations and assists in...to work independently. + Effectively communicate and provide positive customer service to every internal and external… more