- Health Care Service Corporation (Nashville, TN)
- …availability and optimal performance of enterprise level services. The Infrastructure Service Delivery Analyst is responsible for monitoring, troubleshooting, ... observability, monitoring and alerting solutions within the Medicare Technology Operations domain and the systems they interact with. They...3rd party solutions) * Problem Management / RCA * Customer service oriented * Adaptability and ability… more
- Otis Elevator Company (Phoenix, AZ)
- …a taller, faster, smarter world. Otis Elevator Company is searching for a highly motivated Service Manager - Sales and Operations to lead a high performing team ... within the Phoenix operating territory (OT). The Service Manager - Sales and Operations , is...field training, and safety. This individual will also lead operations efforts and priorities to ensure superior customer… more
- Robert Half Office Team (El Segundo, CA)
- …* Partner with technical teams to recommend enhancements to processes and tools for better customer service delivery . Requirements * At least 6 years of ... We are looking for an experienced Senior Manager of Customer Experience & Loyalty Operations to join...experience in customer experience or service within subscription or… more
- Health Care Service Corporation (Tulsa, OK)
- …* Experience in of ITIL v3 framework * Experience in ITSM systems. * Customer service oriented. * Adaptability and ability to introduce / manage change. ... in the area of responsibility. Driving the use of analytics to improve service , availability, and customer interactions; driving incident resolution and issues… more
- TTEC (Austin, TX)
- …to the table in your own unique way. **Title:** _Seasonal Healthcare Licensed Service Delivery Manager_ **Location:** _TX-Austin_ **Requisition ID:** _043UV_ ... job well done. You'll report to the Director of Operations . We're looking for a leader to Act as...associated with goals. These include: + Revenue Targets + Customer Satisfaction Score + Service Level Goals… more
- SAP (Palo Alto, CA)
- …perform: . Primary contact for the customer regarding technology and cloud service delivery discussions. . Run regular cadence with stakeholders at ... customer and manage expectations with regards to service delivery . Act as first escalation point. . Own the technical discussions with the customer and… more
- SAP (Plano, TX)
- …perform: . Primary contact for the customer regarding technology and cloud service delivery discussions. . Run regular cadence with stakeholders at ... customer and manage expectations with regards to service delivery . Act as first escalation point. . Own the technical discussions with the customer and… more
- Arvato Bertelsmann (Louisville, KY)
- As a Service Delivery Manager at Arvato, you will play a critical role in ensuring client satisfaction by overseeing a team responsible for meeting and exceeding ... Level Agreements (SLAs). You will manage the daily operations of your team, ensuring they have the resources...degree or equivalent work experience. * Minimum five years Customer Service Management/Account Management experience. * Must… more
- Lowe's (Moreno Valley, CA)
- …applications. + Previous experience in Home Delivery or Market Delivery operations . + Proficient in customer service , call center operations , ... contributions directly affect customer satisfaction and brand loyalty, ensuring that our delivery operations meet and exceed customer expectations. When … more
- Arvato Bertelsmann (Louisville, KY)
- …to ensure program requirements are met. YOUR PROFILE * At least two years of Customer Service Experience. * At least 2 years using Microsoft Office; intermediate ... The Client Services Representative will manage customer accounts, ensuring service level agreements...* Communicate with customers on order status and expected delivery dates. * Prepare and maintain status reports for… more
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