- ManTech (San Antonio, TX)
- ManTech seeks a motivated, career and customer -oriented ** Operations Center Support Technician** to join our team in **San Antonio, Texas** . This is a 24x7 ... shifts that can vary between 10-12 hours. Ability to support rotational schedule to include day, mid and night...are not limited to:** + Review, assign, reconcile and support the transfer of data throughout their lifecycle. +… more
- NBC Universal (Englewood Cliffs, NJ)
- …issues electronically, on the phone, and in person. Other responsibilities include providing operations and customer support for the portfolio of ... Media Support Analyst position is responsible for providing operational and technical support for the Global Media Operations team and clients across the… more
- Amazon (Los Gatos, CA)
- …provide escalation support to senior leadership. By bridging the gap between development, operations , and customer support , this role will be vital in ... Description At eero we pride ourselves in providing every customer a world class experience. Our mission is to...together to the cloud. We are seeking a Network Support Engineer (NSE) to join our team of existing… more
- NuAxis Innovations (Washington, DC)
- …to deliver a world-class IT customer support experience. **Enterprise IT Customer Support Operations ** + 5-7 years of progressive experience in IT ... bring strong leadership and service delivery expertise within enterprise IT customer support environments. This position requires proven experience supervising… more
- SpaceX (Hawthorne, CA)
- …of a degree + 2+ years of people management experience in customer service or customer support operations with teams of 25+ hourly employees; or 1+ years ... of SpaceX customer support operations experience as a lead PREFERRED SKILLS AND EXPERIENCE: + 2+ years in synchronous (phone/chat/instant messaging) … more
- SpaceX (Bastrop, TX)
- …of a degree + 2+ years of people management experience in customer service or customer support operations with teams of 25+ hourly employees; or 1+ years ... of SpaceX customer support operations experience as a lead PREFERRED SKILLS AND EXPERIENCE: + 2+ years in synchronous (phone/chat/instant messaging) … more
- Advanced Energy (Denver, CO)
- …are looking for an experienced Director of Customer Support to lead customer support operations across the Americas, with a strong focus on ... + 10+ years of experience in customer support , inside sales, or commercial operations in...customer support , inside sales, or commercial operations in a global technology/manufacturing setting **EDUCATION:** + Bachelor's… more
- TEKsystems (Boca Raton, FL)
- …platforms. Top Skills + Call Center Operations + Technical Troubleshooting + Customer Service & Support + Computer Navigation & Problem Solving Pay and ... Job Title: Customer Support Specialist - Technical ServicesJob... team initiatives and contribute to departmental projects and operations . + Escalation Management: Collaborate with team leads on… more
- Biller Genie (Orlando, FL)
- …of Customer Support to completely modernize and professionalize our customer support operations . Reporting directly to the President, this role ... workflows, knowledge base automation). + Build scalable Tier 1-3 support operations with business hours coverage. +...SaaS environments. + Hands-on experience deploying AI/ML solutions in customer support (eg Intercom Fin, Zendesk AI,… more
- Brink's (Atlanta, GA)
- …deadline- driven environment * Proven leadership abilities preferably in an operations /product support or customer support environment * BA or BS degree ... customer implementations, internal startups, process improvement initiatives, on-going support , and other product-line related tasks. Working in a matrix… more