- PPL Corporation (Allentown, PA)
- …Responsibilities + Leads a team of 20 to ensure efficient, high-quality customer support while maintaining high employee engagement + Overall accountability ... of customers. + Develop and deliver innovative solutions to support customers and business operations . + Administers...Leads a team of 20 to ensure efficient, high-quality customer support while maintaining high employee engagement… more
- Stryker (Bloomington, MN)
- …a Digital Customer Solutions Manager, you will oversee global support operations for patient-specific planning and instrumentation software, ensuring timely, ... Proven ability to lead automation and AI integration projects in customer -facing operations . + Familiarity with CRM and support platforms such as Salesforce,… more
- Alliant Energy (Madison, WI)
- …read data, and assistance to areas such as information technology, metering, billing, and customer operations . This position provides support for the Meter ... Performs basic compilation and analysis of information to provide data and support to operations , billing, regulatory, engineering, and other internal… more
- Oracle (Redwood City, CA)
- …hot and complex critical issues. Career Level - IC4 **Responsibilities** Work with Customer Support , Operations & Site Reliability Engineering (SRE) team ... Perl is critical for this role Disclaimer: **Certain US customer or client-facing roles may be required to comply...offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and… more
- The Hertz Corporation (Atlanta, GA)
- …or influencing high-volume customer support , loyalty programs, or other customer operations + A strong foundation in operational leadership - you know ... customer loyalty across our franchise and corporate rental operations . **What makes this role unique:** This is more...Revenue, and Experience You will own / lead omni-channel support operations (phone, live chat, email, and… more
- Liberty Utilities (Fall River, MA)
- …provide guidance and insight + Monitor and support Dispatchers and Operations to achieve KPIs (eg, customer , maintenance, productivity) + Ensure completion ... service to ensure thorough and timely hand-off of ongoing work to support best safety, customer , and operational outcomes.Oversee creation and maintenance… more
- Newtown Savings Bank (Newtown, CT)
- … Service Center (CSC) Manager. The CSC Manager is a responsible for daily operations and long-term success of the Customer Service Center (Call Center). This ... and service interactions to enhance experiences, streamline processes, personalize support , and foster a high-performing, customer -focused culture aligned… more
- Aquarion Water Company (Monroe, CT)
- …business performance. + Provide consultation and specialized expertise across business operations to support process improvements. + Identify and recommend ... expert in Customer Service processes. + Strong proficiency in PC operations and Microsoft Office applications. + Solid understanding of the relationship between … more
- LGG Industrial (La Porte, TX)
- …maintain strong relationships with customers, and support teams in effectively managing customer issues. + Support Customer Service Sales Reps by ... Leader Gasket (an LGG owned subsidiary) and is responsible for overseeing daily operations of the customer service representatives at the assigned La Porte,… more
- PagerDuty (Harrisburg, PA)
- …Cloud value proposition and how PagerDuty helps corporations revolutionize their digital operations . + Develop and implement customer success strategies aligned ... revenue retention, net revenue retention, executive engagement, adoption, professional services, support and PagerDuty University. + Drive customer retention and… more
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