- Huntington Ingalls Industries (Fort Meade, MD)
- …facility orientation + Introduction to SIGINT fundamentals and terminology + Overview of 24/7 help desk operations structure Week 2: System Architecture + ... + Cross-shift communication protocols Week 12: Final Integration + Independent help desk operations (supervised) + Final assessment + Performance evaluation… more
- Quanta Services (Aurora, CO)
- …scene and annual events and festivals. The IT Support Manager will oversee daily help desk operations and team performance while also providing direct ... The manager will be resolving complex technical issues, managing help desk tickets, and collaborating with stakeholders...coverage. Onboarding and train new team members. + Service Desk Operations : Monitor and manage the ticketing… more
- Koniag Government Services (Washington, DC)
- **Koniag Management Solutions** , a Koniag Government Services company, is seeking a Help Desk Specialist with a Top-Secret clearance with the ability to obtain ... Solutions, a Koniag Government Services company, is seeking a Help Desk Specialist to provide Tier I...contact for end-user technical support while managing SCIF security operations . Core responsibilities include: + Provide Tier I and… more
- City of New York (New York, NY)
- Job Description **This is not a Help Desk /Desktop support position** The Mayor's Office of Contract Services (MOCS) is a New York City oversight and service ... of enriched data and hosting public hearings, and strengthens procurement operations by providing direct assistance and resources to all stakeholders. MOCS… more
- Steampunk (Mclean, VA)
- **Overview** We are searching for a dedicated, supportive ** Help Desk Supervisor** who can coach and motivate contact center representatives as they field calls ... from customers. The help desk supervisor will assist in the...work completed by contractor personnel and ensure that procedures, operations , and directions issued by Contractor upper management have… more
- V2X (Wahiawa, HI)
- …Security (FCAPS) alerts and events. + Manage trouble ticket tracking and review IAW the MUOS Help Desk & Operations Manager CONOPS and ITSM user guide. + ... (FCAPS) alerts and events. + Manage trouble ticket tracking and review IAW the MUOS Help Desk & Operations Manager CONOPS and ITSM user guide. + Provide … more
- MyFlorida (Tallahassee, FL)
- SYSTEMS PROJECT ANALYST ( Help Desk Technician)- 79000683) Date: Oct 15, 2025 The State Personnel System is an E-Verify employer. For more information click on ... 863242 Agency: Business and Professional Regulations Working Title: SYSTEMS PROJECT ANALYST ( Help Desk Technician)- 79000683) Pay Plan: Career Service Position… more
- KBR (Colorado Springs, CO)
- Title: Help Desk Manager Belong. Connect. Grow. with KBR! KBR's National Security Solutions team provides high-end engineering and advanced technology solutions ... Key Responsibilities: + Lead the day-to-day activities of the help desk team, ensuring timely resolution of...clearance preferred + Experience supporting DoD or Space Force operations in a DevSecOps environment + Familiarity with DoD… more
- TEKsystems (Nashville, TN)
- …and customer service skills. - Proficient in typing and phone-based support. Skills Help desk support, Help desk , Troubleshooting, Windows ... , Customer service, Active directory, Support Top Skills Details Help desk support, Help ...our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions.… more
- Robert Half Technology (St. Paul, MN)
- Description We are looking for an experienced Help Desk Manager. This position requires a proactive leader with a strong technical background and excellent ... multiple locations, with up to 50% travel required. * Oversee service desk operations , ensuring timely resolution of tickets and adherence to ITSM standards. *… more