- Amentum (Washington, DC)
- Amentum is seeking a ** Tier 3** **Mobile** **IT Support Technician** to join our team and support our **Washington, DC** customer. We are looking for team members ... critical efforts we manage as a premier government contractor. You enjoy providing Tier 3 mobile support while multitasking in a fast-paced environment and utilizing… more
- Leidos (Scott Air Force Base, IL)
- …is seeking an experienced **Network Systems** **Subject Matter Expert (SME) to provide Tier 3** sustainment support to a mission critical IP voice transport network ... on security, high availability, and performance.You will also work closely with operations , management, and customer stakeholders to ensure the network is both… more
- TEKsystems (Scott Air Force Base, IL)
- …security, high availability, and performance. You will also work closely with operations , management, and customer stakeholders to ensure the network is both secure ... best practices. Resolve escalated network and security support issues ( Tier 3). Independently conduct network assessments, identify possible vulnerabilities, and… more
- TEKsystems (Scott Air Force Base, IL)
- …security, high availability, and performance. You will also work closely with operations , management, and customer stakeholders to ensure the network is both secure ... best practices. + Resolve escalated network and security support issues ( Tier 3). + Independently conduct network assessments, identify possible vulnerabilities, and… more
- The ODP Corporation (Frisco, TX)
- …appropriate actions to execute solutions, resolve or escalate issues to the team manager on behalf of the customer or sales representative. Additionally, this role ... recommend the right products, services, and solutions to resolve Tier 1 customer or sales representative issues. + Take...to execute solutions, resolve, or escalate issues to team Manager on behalf of the customer or sales representative.… more
- GovCIO (Washington, DC)
- …in a clear and user-friendly manner. Provide mentorship and training to Tier 1 service desk resources. **Qualifications** Required: 3-5 years' experience. Current ... + During the Interview Process + Virtual video interview conducted via video with the hiring manager and/or team + Camera must be on + A valid photo ID must be… more
- CACI International (Sterling, VA)
- CORE/WAN Network Designer- Tier 3 Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI Employee Type: Regular ... and management software. + Develop and maintain a road map for capabilities, operations , and technologies. + Assist with development and execution of test plans and… more
- Panasonic North America (Leawood, KS)
- …support and knowledge they need to effectively utilize Clearview within their day-to-day operations . We are known for our top-notch customer service, and our agents ... they need to effectively utilize Clearview within their day-to-day operations . We are known for our top-notch customer service,...reputation. **Call Center Agents** work closely with the Support Manager to assist in the day-to-day operation of the… more
- SKC Communication Products LLC (NY)
- Title: Design Engineer Reports to: Josh Starkey Department: Operations Employment Status: Exempt Location: Varies GENERAL PURPOSE Design, engineering, commissioning ... the project. + Maintain workflow guidelines established by SKC Operations Team. + Stay up to date with new...for installation drawings . Ability to work with Project Manager , Project Engineer, Field Technicians, Programmers & Consultants to… more
- ICF (Reston, VA)
- …for each year of experience) + 5+ years of related experience supporting IT operations and working in a call center-type environment. + 5+ years of experience ... a formal trouble ticket system such as Microsoft System Center Service Manager , Remedy, or ServiceNow. + Experience with AI-powered customer service platforms (eg,… more