- Microsoft Corporation (Wenatchee, WA)
- …everyone can thrive at work and beyond. **Responsibilities** **Responsibilities:** **_Data Center Operations / Service Delivery :_** + Establish strong ... **Overview** Microsoft's Cloud Operations & Innovation (CO+I) is the engine that...optimization at the forefront of our datacenter design and operations , we continue to grow and evolve as we… more
- Amazon (Arlington, VA)
- …their Operators, and their success. The Operations Manager will oversee the service delivery of the global teams they lead, thus enabling Supervisors to ... the life As a Corporate GSOC Operations Manager, you will own service delivery across a team responsible for the daily operational work within the BAC. You… more
- Iowa State University (Ames, IA)
- …Your primary responsibility as a Customer Relations Coordinator II is to oversee the day-to-day operations and service delivery at the Quick Print Center. In ... delegating tasks, and providing on-the-job training. Your leadership will ensure efficient operations and high-quality service at the Quick Print Center. Why… more
- House of Representatives (Washington, DC)
- …additional CAO continuity capabilities in order to mitigate the risk posture of CAO operations and service delivery . Supports CAO and House exercises, ... day-to-day supervisory/managerial responsibilities. Primary Duties/Responsibilities: Identifies CAO's operational and service delivery requirements during an event through… more
- Austin Energy (Austin, TX)
- …creating a culture that regards safety and customer service paramount to operations and customer service delivery . + Provides recommendations and ... case management operations and customer-facing programs, ensuring effective service delivery , regulatory compliance, and continuous improvement. + Experience… more
- Pegasystems (Tampa, FL)
- …the Customer Service industry, with demonstrated knowledge of contact center operations , customer experience management, service delivery models, and ... domain expertise to client engagements, helping prospects understand how Pega's Customer Service solutions can transform their operations and deliver exceptional… more
- Rincon Consultants (Los Angeles, CA)
- …Environmental Assessments) and DER (Detailed Engineering Review) where applicable. + Streamline operations and enhance service delivery through process ... multidisciplinary teams, strengthen key client relationships, and drive innovation in service delivery -while mentoring senior staff and advancing strategic… more
- CACI International (Norfolk, VA)
- …managing legacy system operations + Understanding of modern IT service delivery + Project management certification **Additional Information:** This position ... technology services + Oversee user support and system output delivery + Supervise staff operations across multiple...+ Problem resolution metrics + Resource utilization optimization + Service delivery effectiveness This role represents an… more
- NTT America, Inc. (Chicago, IL)
- …c. Employees must work with **minimal distractions** that do not interfere with business operations or service delivery . d. Ideally, the workspace is ... over the phone or email. + Respond to and service customer calls via an inbound ACD system or...and agent downtime. Consistent availability is critical to business operations . a. Remote employees must adhere to all technical… more
- NTT America, Inc. (Oklahoma City, OK)
- …+ Employees must work with **minimal distractions** that do not interfere with business operations or service delivery . + Ideally, the workspace is ... **Basic Qualifications:** + 1 year experience (WAH) remote customer service + 1 year experience working in an office...and agent downtime. Consistent availability is critical to business operations . + Remote employees must adhere to all technical… more