- Albany Medical Center (Albany, NY)
- …skills. Essential Duties and Responsibilities + Manage inbound and outbound calls with professionalism and empathy, addressing customer inquiries, including ... those related to CRM systems-to ensure accurate and timely support + Assist patients in reviewing and selecting appropriate payment plan options within the Albany Med Health System guidelines, including guidance on available Financial Aid programs + Maintain… more
- Johns Hopkins University (Baltimore, MD)
- …to physician. + Print and send patient letters as necessary. + Document inbound/ outbound phone messages to patients as appropriate. + Pend RX refills requested and ... route to physician. + Pend orders and surgical case requests and route to physician. + Triage electronic medical record messages to the appropriate care team and respond to all messages in a timely manner. + Document all patient communication in the EMR. +… more
- Arkansas Children's (Little Rock, AR)
- …collections and referred accounts prior to date of service. 6.Completes outbound calls to families regarding insurance coverage and benefits, high deductibles, ... co-pays, denials. 7. Conducts appropriate follow-ups and verifications on all assigned accounts including documenting in the patients account detailed insurance information prior to services being rendered. 8. Ensures that pre-certifications,… more
- Ryder System (Charlotte, NC)
- …Conduct cycle counts and inventory audits + Conduct audits of inbound and outbound shipments + Participate in physical inventories as necessary + Provide floor ... support to Operation Supervisors and hourly associates regarding inventory issues + Resolve inventory discrepancies as needed + Maintain Good Manufacturing Practices (GMPs) with emphasis on safety + Ensure inventory accuracy to meet client demands + Perform… more
- Sysco (Albuquerque, NM)
- …efficiency are enhanced. + Inspect inbound freight, warehoused product, and/or outbound product and document product condition. + Convey regularly with necessary ... parties on the company's status on product quality. + Analyze, identify, and propose action to the solution of problems associated with Quality Assurance. + Observe all safety rules, regulations, and sanitation policies. **QUALIFICATIONS** **Education** + High… more
- Logan A/C & Heat Services (Dayton, OH)
- …for all markets + Schedule service calls efficiently and profitably + Make outbound calls to schedule maintenance for customers + Maintain customer records by ... updating account information + Respond promptly to customer inquiries + Follow up on unscheduled service leads + Communicate with customers through email, text, and/or phone + Maintain professionalism, courtesy, and empathy with customers, establishing a… more
- The Millennium Group (Bellevue, WA)
- …document, Scanning, Mailroom, and ReprographicRESPONSIBILITIES: + Receive and process inbound and outbound records & File + Archiving records & Files. + Retrieving ... records & Files from storage company + Bar-coding records for storage. + Maintains time, volume and delivery records. + Ensure that safety and security procedures are followed at all times. + Indexing of files. + Performs any prep work required to the… more
- Oracle (Providence, RI)
- …not have an Inside Sales Rep or Field Rep. Utilizes inbound and/or outbound techniques to identify, qualify and close new opportunities. Manages accounts throughout ... the entire sales process, and collaborates with team members in business development, consulting and support to uncover all customer needs. Responsible for understanding Oracle's product offerings and competitive issues to develop solution proposals… more
- Humana (Olympia, WA)
- …team to address member needs. The Support SSs daily job duties include making outbound call attempts to members with social determinants of health (SDOH) needs to ... assess and assist with coordinating care with available plan benefits and/or appropriate community resources in a telephonic, call center, work from home environment. This role does not carry a caseload but may require additional member follow-up to ensure… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- Responsible for intermediate level inbound call, outbound call, email and web chat services, as well as back-office services. Applies skills and experience to show a ... focus on customer satisfaction and adherence to established Service Level Agreements (SLAs). + Maintains end-to-end responsibility for customer's support needs providing timely, reliable, and courteous service. + Provides monitoring support and outreach for… more