- TEKsystems (New York, NY)
- …Description -Provide customer service to registered shareholders through inbound and outbound call lists. -Educate shareholders on various corporate actions, ... board and shareholder proposals and voting options. -Track and monitor outstanding issues and provide clients with timely updates. -Log information into Access Database -Assist in the development of campaign themes to ensure the proper narrative is being… more
- Trinity Health (Chamblee, GA)
- …KPIs:** Publish a service charter; train all staff; track greeting compliance, outbound call handling quality, first‑contact resolution, and Press Gainey/site ... satisfaction; conduct monthly rounding and quarterly service refreshers. **Risk & Safety:** Lead incident reporting, service recovery documentation, collaborate with facilities on emergency preparedness drills, and rapid response procedures. **Training &… more
- Elevance Health (Louisville, KY)
- …projects. **Minimum Requirements:** + Requires a minimum of 1 year of inbound or outbound call experience; or any combination of education and experience, which ... would provide an equivalent background. Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are… more
- Global Industrial (Buford, GA)
- …institutions, government agencies and consumers across North America. Key Responsibilities + Expected outbound call volume of 35 to 55 per day. + Reduce ... aging bucket 61+ to below 10%. + Interacts with client Accounts Payable Department regarding status of payments in a fast goal oriented collections department. + Identifies areas of concern and provides effective problem resolution and suggestions regarding… more
- LIOHER Enterprise Corp (Van Nuys, CA)
- …reviewed for quality and relevance. Performance Expectations * Meet or exceed daily outbound call quotas and overall engagement targets. * Actively participate ... in shaping this initiative from the ground up-identify gaps, propose improvements, and provide feedback on lead quality, tools, and processes. * Consistently achieve assigned daily, weekly, and monthly performance metrics. * Collaborate with team members to… more
- VCA Animal Hospitals (Farmington Hills, MI)
- …the next step in their appointment. * Scheduling and confirming appointments. * Placing outbound call for follow-ups and reaching out to prospective clients. * ... Presenting and explaining fees, including processing payments. * Recommending, selecting and obtaining products and services, including prescriptions. * Answering questions regarding products and services, including education clients on general animal… more
- Portland General Electric (Tualatin, OR)
- …helping customers when they need it most. No scripts, no hard sales, no outbound call quotas - just meaningful customer support with opportunities to learn ... about renewable energy and efficiency while making a real difference. **Position:** Customer Service Advisor (*Trainee to Regular Full Time) *This trainee position offers a maximum of one year to develop your skills, after which advancement to a regular… more
- Solvay Bank (Syracuse, NY)
- …Assists with daily scanning to balance branch + Actively supports and participates in outbound call efforts to build banking relationship with clients + Adheres ... to established policies, procedures and federal regulations. + Performs other tasks requested by supervisor/manager as they relate to the bank and its functions. + Ability to maintain operations of the branch in absence of Manager and/or Assistant + Adheres to… more
- NTT DATA North America (TX)
- …Insurance is primary. + Update Claims System according to Member insurance + Making outbound call to other Insurance companies to verify coverages + Take up ... additional training/ new assignments or projects that may come up as per client needs. + Meet/ exceed required performance measures such as quality and productivity standards + Meet/ exceed process SLAs + Successfully complete the required regulatory and… more
- Sales Focus Inc. (Charleston, SC)
- …persuasive communication skills and demonstrate a consultative sales style in a high outbound call volume atmosphere. Qualifications + B2B Sales + Cold Calling ... + Comfortable doing virtual product demonstrations + Must have experience working under the pressure of quotas and adapt to sell the value of our client's services to executive decision-makers + Ability to successfully multitask and manage concurrent selling… more