- Mass Markets (Killeen, TX)
- …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We ... to work each day. + Respond to inbound and outbound customer contacts in a courteous, timely, and professional...issues to the appropriate team or manager + Ensure first- call resolution through effective problem-solving + Stay current on… more
- Rapid Response (Henderson, NV)
- …this is your opportunity to make a real impact. Our 24/7 call center never closes; customer service representative (CSR) schedules include weekends, holidays ... training and follow company protocols and procedures + Process outbound calls to customers and authority agencies in a... calls to customers and authority agencies in a call center setting, some inbound. + Provide detail-oriented customer… more
- Lane County (Springfield, OR)
- …Job Number 202500318 Department Health & Human Services Division HHS CHC Call Center Opening Date 12/30/2025 Closing Date Continuous FLSA Non-Exempt Bargaining Unit ... Bilingual: $21.92 - $29.24 Hourly About the Position This position is in our Centralized Call Center that serves as a contact point for all 6 of our health centers.… more
- Elevance Health (Indianapolis, IN)
- …programs and specific identified members. Under general supervision handles inbound/ outbound enrollment and engagement calls with eligible members to provide ... outlining program features/value and explaining available services. + Records call details and utilize call scripts as...services. + Records call details and utilize call scripts as needed based on client requirements. +… more
- WEC Energy Group (Pewaukee, WI)
- …or more often as needed. + Responsible for participating in center reviews, call calibration/monitoring and escalated call handling. + Expertise necessary to ... be considered. Experience: + 3-4 years experience in direct marketing or inbound/ outbound customer center (100+ seats) operation experience and/or credit call … more
- Mass Markets (Killeen, TX)
- …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We ... test. POSITION RESPONSIBILITIES Key Responsibilities: + Manage inbound and outbound customer interactions with professionalism and courtesy. + Actively listen… more
- UNC Health Care (Chapel Hill, NC)
- …with identifying appropriate care access, troubleshoot common issues and provide one call resolutions, document and route patient care needs, maintain strict privacy ... meet our organizational goals. 7. Maintaining awareness of higher call volumes and taking appropriate action to prioritize and...8. Accurately document the details of all incoming and outbound calls in real time in Epic in accordance… more
- Concentrix (Charlotte, NC)
- …The Customer Service Representative engages with customers through inbound and outbound calls and/or online channels. This role is responsible for delivering ... a Customer Service Representative, you will: + Handle multiple call types from our various members in North America...year of customer service experience (Retail, Restaurant, and or Call Centre experience) is beneficial + A High School… more
- Capital One (Little Rock, AR)
- …Execute E2E Billing support + Execute E2E Dealer Navigator and product support - Call /Chat Center with inbound and outbound calls + Utilize all available ... GED, or equivalent certification + At least 3 years of customer service or call center experience + At least 1 year of experience using Google Suite products… more
- TEKsystems (Blue Bell, PA)
- TEKsystems is currently supporting a client hiring for call center agents for their enrollment season, on-site in Montgomery County, PA. This role will be supporting ... clients in a call center operation with their health insurance requirements. Applicants...are encouraged to apply. Description + Take inbound and outbound calls regarding health benefits enrollment + Help customers… more