- Bank of America (Hunt Valley, MD)
- …from a Merrill Contact Center. Your responsibilities include delivering point of call servicing and resolution on brokerage accounts, identifying client needs, and a ... the transition process. This will include both inbound and outbound phone calls with clients, as well as document...Providing a world class client experience through point of call account servicing and resolution * Working in a… more
- All-Stat Portable (Skokie, IL)
- …to join our team as a mid-shift Client Services Representative (CSR) in our 24/7 call center. As the CSR, you will act as a communication point for emergency and ... via phone and other electronic methods for a 24/7 call center environment. + Enter all orders in medical...system and maintain logs and other information. + Place outbound calls to provide status updates and relay positive… more
- CenterWell (Columbus, OH)
- …medication research. Triages calls that require consultation with a pharmacist. Makes outbound calls to patients to offer medication therapy management programs and ... Manufacturing experience + Experience as a Pharmacy Technician OR call center experience in a pharmacy or related ...call center experience in a pharmacy or related call center setting + Excellent communication skills + Experience… more
- University of Miami (Miami, FL)
- …complex follow up care onsite or remotely. Handles high volume of inbound and outbound calls to and from patients and customers, listening to customers' needs and ... operations of Admitting, in order to proficiently support the Admitting Dept. + On- call and rotating schedule for evenings, weekends, and holidays. + Explains and… more
- University of Miami (Doral, FL)
- …follow up care onsite or remotely. + Handles high volume of inbound and outbound calls to and from patients and customers, listening to customers' needs and ... operations of Admitting, in order to proficiently support the Admitting Dept. + On- call and rotating schedule for evenings, weekends, and holidays. + Explains and… more
- EPAM Systems (Weehawken, NJ)
- …and SBCs + Optimize contact center performance through data-driven analysis of call flows, routing logic, and reporting dashboards **Requirements** + 3+ years of ... solutions + In-depth knowledge of Genesys Architect, routing strategies, outbound campaigns, digital channels, and workforce management + Strong understanding… more
- Molina Healthcare (Yonkers, NY)
- …Provide prospective and existing members with assistance (telephonically inbound and outbound ) completing state required applications, for the purpose of obtaining ... SKILLS & ABILITIES:** * 2-4 years customer service experience, preferably in a call center environment * Experience communicating with members in a customer service… more
- The Toro Company (Abilene, TX)
- …satisfied with their experience with the company and its products or services. Make outbound calls to provide sales support to customers or follow up on inquiries. ... De-escalate situations involving dissatisfied customers, offering patient assistance and support + Call clients and customers to inform them about the company's new… more
- Ochsner Health (Jefferson, LA)
- …year of customer service, healthcare, or office experience Preferred - Previous call center experience Experience with medical terminology in a medical billing ... accurate information to customers regarding medical bill accounts via inbound and outbound telephone calls, e-mail, fax, regular mail correspondence or in person. +… more
- WelbeHealth (Los Angeles, CA)
- …residences or acute care settings, and consulting with other clinical staff on call , as needed. **This role is different because WelbeHealth Advocate Nurses at ... every 30 hours worked **On the day-to-day, you will:** + Handle calls (inbound/ outbound ) as assigned, responding as appropriate within their scope of practice, and… more