- Travel + Leisure Co. (Orlando, FL)
- … service calls in a timely and efficient manner. + Monitor and evaluate real- time floor performance to ensure service levels and abandon rates are kept within ... your primary responsibility will be to assist in the real- time management of the daily operations of the reservation...individual, who will assist and coach and mentor each agent and leader from the corresponding team in an… more
- Guardian Life (New York, NY)
- …** Time Off and Remote Work** + Flexible work arrangements ( part in-person/ part remote) + Unlimited paid time off for most roles plus time ... framework to increase executional performance and enable project delivery in quality, time and budget. The role will require a passion for effectively driving… more
- Extra Space Storage (West Jordan, UT)
- …the district. This location is closed on Sundays. Starting pay: $19.00 per hour Part - Time The **Assistant Store Manager** plays a pivotal role in supporting the ... throughout the US + Competitive starting pay. + **Paid Time Off** accrued throughout the year, increasing with years...Off** accrued throughout the year, increasing with years of service . + **Generous 401(k) match with Traditional and/or ROTH… more
- First National Bank of Omaha (Omaha, NE)
- …employee experience, and training. + Accountable for reporting needs and analysis of agent and skill performance to include - calls trends and behaviors, AHT, ... shrinkage categories and service performance at a partner/skill level. + Act as...for greatest improvements. + Provide recommendations to leadership for agent KPIs by understanding budget drivers to drive overall… more
- ICF (Reston, VA)
- …/ HP hardware / Mac + 3+ years of experience with AI-powered customer service platforms (eg, Microsoft Copilot, ServiceNow Virtual Agent , Zendesk AI, or similar) ... platforms + Troubleshoot issues related to voice, IVR, ACD, agent softphones, call routing, recording, surveys, and reporting +...formal trouble ticket system such as Microsoft System Center Service Manager, Remedy, or ServiceNow. + 3+ years of… more
- AAA Mid Atlantic (Willow Grove, PA)
- …Your Sales Potential at AAA Club Alliance! Are you passionate about delivering exceptional service while driving sales success? Join our team and be part of ... AAA Club Alliance is actively hiring for an experienced full- time Tag & Title Coordinator! Check out what AAA...Assistance during peak call volumes, ensuring timely and efficient service delivery. + Serve as backup by assisting in… more
- Veterans Affairs, Veterans Health Administration (Asheville, NC)
- …may have been in any occupation, but must have been held in the Federal service . An SF-50 that shows your time -in-grade eligibility must be submitted with your ... Network (VISN 6), Asheville VA Medical Center, Health Administration Service (HAS), Asheville, NC and has responsibility for the...considered to be 35-40 hours of work per week. Part - time experience will be credited on the… more
- Mass Markets (Wichita, KS)
- …KPIs and SLAs + Possess practical conflict resolution skills (both customer and agent conflict) + Proven leader with advanced time management, planning, ... We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a- Service (XaaS) cloud technology solutions across a wide range of… more
- BOOZ, ALLEN & HAMILTON, INC. (Reston, VA)
- …program acknowledges employees for exceptional performance and superior demonstration of our values. Full- time and part - time employees working at least 20 ... tuning, and maintenance of Trellix Endpoint DLP, including policy automation, agent health, and performance optimization. Assist with analyzing, testing, and… more
- Zayo (CO)
- …enterprises. Position Description Zayo Europe is looking to develop a European focused Agent sales channel programme , managed out of North America. The successful ... of sales opportunities. + Develop and maintain records of agent and customer activity for reporting of sales and...maintained and revenue objectives met. + Collaboratively work as part of a team while concurrently performing as an… more