- Amazon (Seattle, WA)
- …get quick, accurate resolution when they encounter problems. We now have 67 self- service and 49 Associate Workflows in 21 marketplaces, translated into 34 languages, ... We also eliminated nearly 1500 defects in our production experiences, reducing handle time and case re-open rates. Over the next three years, we are reinventing… more
- Oracle (Redwood City, CA)
- …of Oracle Database development team. As an engineer for "Data Safe" cloud service , you will solve interesting technical challenges by defining, designing, ... with the developing, designing and debugging of software applications or operating systems. Service Ownership - You will be part of the engineering team,… more
- CACI International (Chantilly, VA)
- SCRUM Technical Project Manager Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee ... * * * We are seeking an experienced Scrum Technical Project Manager to lead our cross-functional teams, managing...ServiceNow or Remedy for Agile project tracking and IT Service Management (ITSM). * Excellent communication and presentation skills,… more
- Autodesk (Denver, CO)
- …francais se trouve plus bas!_ **Position Overview** The **Global Director of Technical Adoption** is a strategic leader responsible for driving customer adoption and ... and coaching experiences. This role leads the global operations of technical adoption services-including **Expert Coaching** and **Fast Track Onboarding** -for… more
- Autodesk (Novi, MI)
- …You will join the Technical Adoption and Success group within the Customer Technical Success team as part of our Customer Success organization - a team ... that values professional development and rewards high performance. The Technical Adoption Specialist group is responsible for maximizing the success of and return on… more
- TekSynap (Dahlgren, VA)
- … service management policies. **RESPONSIBILITIES** + Provide Tier II/III technical support to end-users across NSWCDD, including troubleshooting, diagnostics, and ... Service Management **Overview** We are seeking aSenior Customer Technical Support Specialist (Help Desk)to join ourteamatNaval Surface Warfare Center Dahlgren… more
- Link Solutions Inc (St. Mary's County, MD)
- …to drive continuous service delivery improvement and help our team exceed service level agreements (SLAs). Become an integral part of a professionally ... service delivery efficiency. + Collaborate with the Service Desk Tools Project Manager and ITSM Technical...processes will be completed by June 2026, at which time interviews and offers will be extended upon successful… more
- Cisco (Richardson, TX)
- …teams to address customer problems effectively. + Contribute to the creation of technical knowledge content to empower customer self- service . + Utilize existing ... us as we pursue our disruptive new vision to provide a world-class, real- time observability platform that combines logging, monitoring, and tracing. We are seeking… more
- Google (Seattle, WA)
- Technical Program Manager II, Infrastructure Management, Google Cloud _corporate_fare_ Google _place_ Kirkland, WA, USA; Seattle, WA, USA **Mid** Experience driving ... USA** . **Minimum qualifications:** + Bachelor's degree in a technical field, or equivalent practical experience. + 2 years...engineers. Capacity at the right place, at the right time , in the right form is a prerequisite to… more
- General Dynamics Information Technology (Fairfax, VA)
- …**Job Family:** IT Infrastructure and Operations **Skills:** Data Analysis,LAMP Stack,MySQL, Technical Documents, Technical Support **Experience:** 10 + years of ... **Duties and Responsibilities:** The candidate will be expected to provide dedicated O&M/ Technical Support as outlined below: + Critical issue (Tier III) response… more