- Mass Markets (Wichita, KS)
- …issues, and follow up with customers + Strong problem-solving and conflict resolution abilities + Customer-first mindset: empathetic, patient , and responsive + ... professional manner + Resolve customer inquiries effectively, aiming for first-call resolution + Research and retrieve information across systems to support customer… more
- Mass Markets (Killeen, TX)
- …with strong time management + Strong problem-solving, negotiation, and conflict resolution skills + Customer-focused: empathetic, patient , and responsive + ... Escalate customer dissatisfaction when necessary + Aim for first-call resolution through strong communication and problem-solving CANDIDATE QUALIFICATIONS WONDER IF… more
- Mass Markets (Wichita, KS)
- …In this role, you'll assist customers with inquiries, payment processing, and dispute resolution while ensuring a smooth and professional experience. This is a great ... unresolved issues to supervisors or appropriate teams. + Ensure first-call resolution through effective problem-solving and communication. + Stay current with… more
- Mass Markets (Killeen, TX)
- …and efficiency + Troubleshoot and resolve customer issues, focusing onfirst-call resolution + Research and retrieve information using internal systems; collaborate ... PowerPoint) + Familiarity withWindows operating systems + Strongproblem-solving, conflict resolution , and troubleshooting skills + Reliable, punctual, and motivated… more
- Mass Markets (Savannah, GA)
- …with a strong work ethic + Excellent organization, problem-solving, and conflict resolution skills + Customer-first mindset: empathetic, patient , and responsive ... professionalism and empathy + Troubleshoot customer issues and strive for first-call resolution + Escalate unresolved or complex issues to the appropriate staff or… more
- Mass Markets (Savannah, GA)
- …Resolve product, process, and basic technical inquiries while aiming forfirst-contact resolution + Identify customer needs and offerrelevant product or service ... + Excellentwritten and verbal communication skills + Strongproblem-solving, conflict resolution , and troubleshootingabilities + Ability to type20+ WPMand navigate… more
- IQVIA (Manhattan, NY)
- …and customer experience. **Key Responsibilities** + Strengthen key account relationships through regular customer visits, product demonstrations, educational ... programs, in-services, procedural observation, and issue resolution + Engage with a broad range of stakeholders including physicians, nurses, technicians, materials… more
- Mass Markets (Parkersburg, WV)
- …organization. We're hiring Customer Service Agents to support walk-up inquiries, account setup, and MOV pass tag issuance at the Parkersburg Memorial ... at the Parkersburg Memorial Bridge facility. + Assist walk-in customers with new account setup, MOV pass tag issuance, and general inquiries. + Process payments… more
- Mass Markets (Tampa, FL)
- …troubleshoot and follow up on customer issues. + Skilled in conflict resolution , problem-solving, and negotiation. + Customer-oriented: empathetic, patient , and ... customers with toll-related inquiries, including outstanding balances, payment processing, account discrepancies, and general questions. If you're fluent in English… more
- Trinity Health (Lavonia, GA)
- …coding & procedural coding required. Ability to explain insurance benefits. ** Patient Access Account Specialist** Additional minimum qualification of two ... analyzes information. Identifies opportunities, develops solutions, & leads through resolution . Collaborates on performance improvement activities as indicated by… more