- Mass Markets (MS)
- …You will apply the latest customer service techniques and learn our account management systems while helping improve the customer experience during a difficult ... and follow up on customer issues + An aptitude for conflict resolution , problem solving, and negotiation + Must be customer service oriented (empathetic,… more
- TEKsystems (Plattsburgh, NY)
- …documentation and orders * Complete insurance verification to determine patient 's eligibility, coverage, co-insurances, and deductibles * Obtain pre-authorization if ... if not request the new carrier is entered * Responsible for contacting patient when documentation received does not meet payer guidelines to provide updates and… more
- Envista Holdings Corporation (Quakertown, PA)
- …and remote control/assist software. + Take ownership of the customer issue to resolution . + Document session notes and complaints in appropriate systems. + Provide ... a professional manner **Target Market Salary Range:** Actual compensation packages take into account a wide range of factors that are unique to each candidate,… more
- Envista Holdings Corporation (Quakertown, PA)
- …procedures + Ability to de-escalate customer situations in order to obtain first call resolution (FCR). + Accurate use of systems and databases to enter, manage and ... Experience utilizing SAP **Target Market Salary Range:** Actual compensation packages take into account a wide range of factors that are unique to each candidate,… more
- TEKsystems (Cary, NC)
- …appropriate or routes calls to the appropriate staff to ensure prompt resolution /customer satisfaction. + Update concise progress notes to ensure other roles within ... insurance information and provide copies of invoices upon request. + Answer patient questions and concerns during refill scheduling and transfer to the clinical… more
- Mass Markets (El Paso, TX)
- …updates, and product knowledge. + Meet performance goals including first-call resolution and customer satisfaction. CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A ... (20Mbps+ download speed) for remote roles. + Customer-first mindset: empathetic, patient , and solution-oriented. + Ability to multitask, self-manage, and thrive in… more
- Mass Markets (Pembroke, GA)
- …troubleshoot, and follow-up on customer issues + An aptitude for conflict resolution , problem solving and negotiation + Must be customer service oriented ... (empathetic, responsive, patient , and conscientious) + Ability to multi-task, stay focused and self-manage + Strong team orientation and customer focus + The ability… more
- Boulder Community Hospital (Boulder, CO)
- …to financial counselors/screening for financial services as indicated *Coordinate and communicate account resolution with Patient Financial Services when ... Patient Services Representative Boulder Community Health,...with services. *Provides feedback directly to area leaders regarding patient issues and promotes resolution of these… more
- Northern Light Health (Bangor, ME)
- …fields, if appropriate. + Ensures that referral authorization numbers are submitted to Patient Account Services in a timely manner and understands the ... Work Schedule: 7:00 AM to 3:30 PM Summary: The Patient Service Representative III is a supporting...amount of independence applying logic and judgement towards the resolution of practice challenges. The PSRIII is responsible to… more
- Northern Light Health (Bangor, ME)
- …fields, if appropriate + Ensures that referral authorization numbers are submitted to Patient Account Services in a timely manner and understands the ... Work Schedule: 8:00 AM to 4:30 PM Summary: The Patient Service Representative III is a supporting...amount of independence applying logic and judgement towards the resolution of practice challenges. The PSR III will serve… more