- Cleveland Clinic (Cleveland, OH)
- …nation to make great customer service a cornerstone of our mission. As a Patient Service Specialist , you will help facilitate a positive experience for patients ... deliver effective service recovery. + Investigate, triage, and resolve patient issues using the HEART model to ensure a...data + Experience with providing customer service and conflict resolution + Ability to perform basic math sufficient to… more
- Cleveland Clinic (Mayfield Heights, OH)
- …nation to make great customer service a cornerstone of our mission. As a Patient Service Specialist , your responsibility is to deliver an exceptional experience ... 'Patients First' experience for patients and visitors. + Investigate, triage and resolve patient issues using the established HEART model. + Create a welcome and… more
- Emory Healthcare/Emory University (Atlanta, GA)
- …/ Tuesday - Saturday** **Description** JOB REQUIREMENTS: + The function of the Patient Access Priority Engagement Specialist , Lead is responsible for the ... coordination, communication, and training of the patient access teams for Emory Hospitals in conjunction with the training team. + Assists (Supervisor/Manager) to… more
- Beth Israel Lahey Health (Charlestown, MA)
- …in people's lives.** Under oversight of the Department Manager & Supervisor, the Patient Financial Services Specialist - Hospital Billing will be responsible for ... * Performs all Hospital Billing, Follow-Up, and Denial activities necessary to obtain payment/ resolution of claims. * Review the entire account to ensure claims… more
- Trinity Health (Davenport, IA)
- …analyzes information. Identifies opportunities, develops solutions, & leads through resolution . Collaborates on performance improvement activities as indicated by ... outcomes in program efficiency & patient experience. Responsible for distribution of analytical reports. Process Focus: Utilizes multiple system applications to… more
- Henry Ford Health System (Troy, MI)
- …via phone, fax, email, or mail to assist the customer in understanding their patient responsibility. Strives for first contact resolution in a timely and ... Are you ready to make a difference in patient lives from the comfort or your own...bills via phone. We pride ourselves on one call resolution and provide career growth to those who want… more
- Logan Health (Kalispell, MT)
- …and interprets account data to facilitate timely claim and payment resolution as applicable to assigned area(s). Collaborates and/or refers unresolved issues and ... This position coordinates and facilitates patient medical billing and collection activities in assigned...credits, variances and trends. Performs appropriate action to facilitate resolution in a timely manner. + Documents all communication,… more
- KidsPeace Childrens Hospital (Schnecksville, PA)
- Job Summary The Patient Account Specialist is responsible for accurate and timely billing of all services delivered as well as ensuring all revenue is ... (finance, contracts, programs, etc.) to resolve any issues with payment. Facilitate resolution of discrepancies caused by payer that resulted in short/over/no pays +… more
- Avera (Sioux Falls, SD)
- …for having a high level of knowledge of the Avera Medical Group patient accounts responsibilities for the Avera Medical Group Clinics. They are responsible for ... complete follow-up of patient accounts, working closely with insurance companies and internal...with insurance companies and internal team members to resolve account issues. **What you will do** + Responsible for… more
- Mass Markets (IA)
- …needs, and resolve customer issues + Utilize systems and technology to complete account management tasks + Recognize sales opportunity and apply sales skills to ... escalate customer dissatisfaction with managerial team + Ensure first call resolution through problems solving and effective call handling CANDIDATE QUALIFICATIONS… more