- Penn Medicine (Philadelphia, PA)
- … Care Technician - Mental Health delivers patient care that is patient and family centered. Incorporates team focused, collegial relationships to ensure ... quality care, critical thinking and interpersonal skills. Demonstrates accountability to the patient , family , self and the healthcare team. Provides superior… more
- UNC Health Care (Chapel Hill, NC)
- …and procedures. Responsibilities: 1. Complaint Resolution- Documents complaints by listening to patient and patient family complaints documenting details ... standards. Maintains patient rights by educating patients responding to patient and patient family complaints resolving patient issues reporting… more
- WMCHealth (Poughkeepsie, NY)
- …the initiative to assist others + Answers calls lights promptly and communicates patient / family needs to appropriate staff member. Anticipates patient / ... Patient Care Technician Company: MidHudson Regional Hospital City/State:...interact appropriately with individuals at all levels, including patients, family members, and staff. About Us: MidHudson Regional Hospital… more
- Highland Hospital (Penfield, NY)
- … Patient Registration Associate **Department/Cost Center:** 683 - Penfield Family Medicine **Job Description:** Our family medicine practice located ... accounts, appointments, medical records and inter-departmental issues. Focuses on displaying patient - family centered care, upholding the ICARE Values and Promise… more
- Saratoga Hospital (Saratoga Springs, NY)
- …packs, simple dressing changes, pre-op skin preparation and post-mortem care. + Responds to patient / family requests (tells patient / family what to expect, ... Patient Care Assistant Location: Saratoga Hospital, 211 Church...when and why; informs patient / family when problems arise). Demonstrates attitudes and/or behaviors in… more
- University of Virginia (Charlottesville, VA)
- …judgment in a medical setting. Team members will address the various needs of the patient and family either in person or on the phone. Provide patients with ... revenue cycle teams to ensure their experience at UVA is optimal. Engages the patient / family in keeping them updated on various aspects of their visit. **We are… more
- Stanford Health Care (Palo Alto, CA)
- …**These principles apply to ALL employees:** **SHC Commitment to Providing an Exceptional Patient & Family Experience** _Stanford Health Care sets a high ... will do this by executing against our three experience pillars, from the patient and family 's perspective:_ + Know Me: Anticipate my needs and status to deliver… more
- BJC HealthCare (O'Fallon, MO)
- …in the BJC HealthCare system? The focus of this role will be on the patient , patient family and the employee, (interaction experience), project facilitation ... Experience Framework. This position works collaboratively with the Patient Experience team, Patient , Family and Community Advisory Councils (PFCAC)s, senior… more
- Mount Sinai Health System (Brooklyn, NY)
- …standards of patient care and is responsive to the needs of the patient & family as well as the organization. **Qualifications** 3-5 years nursing clinical ... and trust. 4. Incorporates ethical principles into decision making for patient and family in collaboration with the clinical nursing staff and the healthcare… more
- UTMB Health (Galveston, TX)
- …them with resolution to their issues. **Job Description:** To provide excellent patient / family experience by investigating patient / family complaints ... patient complaints, mediates complex disputes and de-escalates potentially volatile patient / family interactions with faculty and staff. + Complete case… more