- Catholic Health Services (Melville, NY)
- …for pre-certification and/or authorization for tests. + Documentation into Epic + Notify patient or patient representative of the expected out-of-pocket ... access to care and throughput for radiology services. The Representative will ensure the patient has active...will communicate policies, protocols and instructions relevant to the service being scheduled, providing a positive patient … more
- Robert Half Office Team (Minneapolis, MN)
- Description We are looking for an adaptable and dependable Customer Service Representative to join our team in Minneapolis, Minnesota. In this hybrid role, you ... accurate and organized documentation of all customer interactions. * Deliver excellent customer service with a patient and approachable demeanor. * Adapt to call… more
- The Cigna Group (Byfield, MA)
- As a **Customer Service Representative II** you would support our contact center as a subject matter expert to our dedicated team members, helping us elevate ... our patient care to new heights. In this crucial role,...updates + Assist team members in providing excellent customer service , resolving customer issues and ensuring 100% follow-up to… more
- Fresenius Medical Center (Olmito, TX)
- …customer service standards . Collaborate with ancillary departments within center to ensure alignment in meeting center -specific and company-wide goals ... outcomes . Act as a liaison between the local dialysis clinics, the Access Center , and physician practices to meet patient needs. . Facilitate the application… more
- Fresenius Medical Center (Pasadena, TX)
- …home patient packing slips/invoices + Inventory for Patients + Assists patient with supply management and contacting customer service **PHYSICAL DEMANDS AND ... **PURPOSE AND SCOPE:** Supports FMCNA's mission vision core values and customer service philosophy. Adheres to the FMCNA Compliance Program including following all… more
- Fresenius Medical Center (New Albany, MS)
- …home patient packing slips/invoices + Inventory for Patients + Assists patient with supply management and contacting customer service **PHYSICAL DEMANDS AND ... AND SCOPE:** Supports FMCNA's mission, vision, core values and customer service philosophy. Adheres to the FMCNA Compliance Program, including following all… more
- Highmark Health (Pittsburgh, PA)
- …Certification with Healthcare Financial Management Association or Certified Revenue Cycle Representative . + Call/ Service Center experience. **_Disclaimer:_** ... authorization and referral validation and pre-serviceability estimations and collections) within Patient Access and creates the first impression of AHN's services to… more
- St. Mary's Healthcare (Amsterdam, NY)
- …the service being rendered. Documents all payer communication and pre- service patient financial conversations, including payer decisions, collection attempts ... the phone. Understand and apply contractual benefits to the service being rendered, with ability to collect patient...in Hospital or Physician office setting working in a patient access position or call center environment… more
- Fresenius Medical Center (Butte, MT)
- …Enhancement Program (QEP) and CQI Activities, including those related to patient satisfaction, and actively participates in process improvement activities that ... patients, care partners, the HT RN, direct and non-direct patient care staff, providers, and other team members. +...developing ideas to improve awareness of Home Therapies for in- center staff and patients. + Collaborates with Clinical Management… more
- Fresenius Medical Center (Glendale, AZ)
- …Enhancement Program (QEP) and CQI Activities, including those related to patient satisfaction, and actively participates in process improvement activities that ... and rapport with patients, care partners, the HT RN, direct and non-direct patient care staff, providers, and other team members. + Obtains treatment records from… more