- Vanderbilt University Medical Center (Nashville, TN)
- …mission is to advance health and wellness through preeminent programs in patient care, education, and research. **Organization:** Parking Services **Job ... operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of individuals who...issue in order to form a judgment. * Customer Service (Novice): A continuing focus on the needs and… more
- Dignity Health (Rancho Cordova, CA)
- …**Position Summary:** Under the direction of the A/R Billing Supervisor the A/R Payment Rep is responsible for the timely and accurate posting of all funds to the ... correct patient account or the proper unidentified account consistent with...and providers throughout California to provide comprehensive health care services to the many communities we serve. As Dignity… more
- Catholic Health Initiatives (Omaha, NE)
- **Responsibilities** The Insurance Follow Up Rep is responsible for corresponding with both commercial and government health insurance payers to address and resolve ... the phone, via spreadsheet, utilizing an on-line payer portal, etc. + Accurately documents patient accounts of all actions taken in billing system. + Other duties as… more
- BJC HealthCare (St. Louis, MO)
- …in a manner consistent with our mission, vision, values, and BJC service standards. The Centralized Scheduling Representative will facilitate all components ... collection of demographics and insurance information, benefit verficiation and point of service collection. Selecting the correct patient from the master person… more
- Fresenius Medical Center (Waltham, MA)
- …(reports). **PRINCIPAL DUTIES AND RESPONSIBILITIES** + Accountable for outstanding customer service to all external and internal customers. + Develops and maintains ... + Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner. + Contacts clients of… more
- University of Rochester (Rochester, NY)
- …+ Performs and maintains proficiencies of the duties of Referral & Prior Auth Rep III. + Provides training to lower-level staff on all aspects of missing referral ... workqueue, including electronic medical system support, patient record review, appointment and/or ancillary test scheduling, procedural scheduling, knowledge of… more
- Hackensack Meridian Health (Eatontown, NJ)
- …as needed, by completing various tasks as requested (ie, coordinates deliveries/pickups with Patient Service Techs). Assure that tasks are completed in an ... verification, authorization, and billing as well as office support services within the business line. Assist customers in the...possible and with the proper intake greeting utilizing customer service skills at all times. + Process referral source… more
- Henry Ford Health System (Westland, MI)
- …patients in a friendly, professional and efficient manner. Investigates and resolves patient inquiries concerning merchandise, service , and billing in person or ... system. Works closely with all HFO departments to coordinate patients' services . PRINCIPAL DUTIES AND RESPONSIBILITIES: + Effectively maintains multiple phone lines… more
- Northwell Health (Bay Shore, NY)
- …for uninsured patients and resolves open balance issues. 4. Informs patient of all financial obligations, communicating collection policy and collects outstanding ... balance amounts, deposits and point of service payments. 5.Signatures on medical, legal and financial forms. Prepares charts, registration forms, ancillary slips, … more
- Beth Israel Lahey Health (Boston, MA)
- …making a difference in people's lives.** Job Summary: Assures a high-level of patient satisfaction with regard to customer service , quality of food, accuracy ... external contacts to offer ideas, identify issues, obtain information or deliver services . **Customer Service :** Ability to demonstrate a positive attitude and… more