- Omni Hotels (Asheville, NC)
- …upscale hotel amenities and services to them. Front Desk Agent / PBX Operators are also responsible for settling guest accounts upon check-out, resolving ... working for a company with a reputation for exceptional service . We embody a culture of respect, gratitude and..., as well as serving as ambassadors throughout the guest 's stay. Front Desk Agent / PBX … more
- Spanish Peaks Mountain Club (Laguna Beach, CA)
- …outgoing communications. We are seeking a motivated and customer service oriented PBX Operator to handle all communications and guest requests in a positive ... to be considered. Please Click Here (https://www.myworkday.com/montage/d/task/2998$46522.htmld) to apply internally. PBX Agent SUMMARY The PBX Operator… more
- Omni Hotels (Orlando, FL)
- …importance of our Medallia scores. + Understand all Moments of Service for PBX , Guest Services and Front Desk. + Maintain 4-Star/4-Diamond Standards of ... Golf Club). + To be familiar with the inter-relationship between the different departments ( PBX , Guest Service , Housekeeping, F&B outlets, Gift shop, and… more
- The Resort at Paws Up (Las Vegas, NV)
- … to join our team in Las Vegas, Nevada. The PBX (Hotel Communications) Agent serves as the central hub of guest communication and service coordination, ... the luxury standards of the resort by delivering exceptional service , anticipating guest preferences, and ensuring operational...guest experience. Systems & Technical + Operate the PBX /console and Maestro PMS to update guest … more
- IHG (Santa Monica, CA)
- …handling procedures and security protocols. + Participate in training programs to enhance guest service skills. **What We need from you:** + Previous experience ... Exceptional communication and interpersonal skills with a focus on delivering impeccable guest service . + Outstanding organizational abilities and skill for… more
- Omni Hotels (Austin, TX)
- …arrivals and departures within a short period of time. + Previous customer service experience. + Previous hotel PBX /front desk experience is strongly preferred. ... working for a company with a reputation for exceptional service . We embody a culture of respect, gratitude and...Travel + Leisure World's Best Awards 2024 Responsibilities As PBX : + Handling incoming and outgoing phone calls +… more
- The Resort at Paws Up (Greenough, MT)
- …+ Ensure confidentiality of guests before and throughout their stay. + Assist with guest service issues promptly and efficiently. + Sell and promote resort ... extraordinary. Position: We are seeking a talented Front Desk Agent to join our team. What We Offer: +... enrichment activities, accurately and promptly assisting to remedy guest service issues. + Keep up-to-date knowledge… more
- Spanish Peaks Mountain Club (Park City, UT)
- …guest stay areas of opportunity. Going above and beyond to recover any service opportunities and exceed guest expectations + Communicating and partnering with ... is personalized and executed seamlessly + Maintaining proper record keeping for guest accounts, being knowledgeable about hotel services and local surroundings… more
- Marriott (Aspen, CO)
- **Additional Information** **Job Number** 26207485 **Job Category** Rooms & Guest Services Operations **Location** The Ritz-Carlton Club Aspen Highlands, 75 ... order to answer telephone calls and monitor busy or unanswered lines. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding,… more
- Vail Resorts (Vail, CO)
- …computer experience- requires use of internet and other application systems + High guest service expectations, initiative and ability to hold a conversation with ... dining, Rock Resorts Spa and fitness center. **Job Summary:** PBX Operators are responsible for providing the Guest...knowledge is a plus. Continually provide prompt and courteous service when answering guest calls and making… more
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