- IQVIA (Atlanta, GA)
- …of approved Client resources. . Identify trends, such as month over month quality performance metrics and any missed SLAs at the organizational level. . Prepare ... with customers in accordance with guidelines. . Evaluate Contact Center performance against defined Service Level Agreements. . Monitor compliance regarding proper… more
- Regions Bank (Fort Smith, AR)
- …plan. Employees have the potential to receive a discretionary award based on performance against defined metrics and goals.Opportunity to participate in the Long ... we believe associates deserve more than just a job. We believe in offering performance -driven individuals a place where they can build a career a place to expect… more
- Medtronic (Minneapolis, MN)
- …PGA, and FTA eligibility reviews within the end-to-end trade process. **2. Service Performance & Operational Metrics ** + Consistently meet or exceed service ... + Partner with IT and analytics teams to build dashboards measuring SLA performance , quality, and throughput. + Lead or contribute to at least one… more
- City and County of San Francisco (San Francisco, CA)
- …a multidisciplinary team of planners, analysts, and support staff. + Establishes performance metrics , workflows, and accountability structures to strengthen team ... Program Manager's work on budgets, contracts, and service provider performance to ensure operational efficiency, fiscal accountability, and high-quality service… more
- Arizona Public Service (Phoenix, AZ)
- …recommendations to management when appropriate. 8) Defines and develops key performance indicators with integrated program metrics , tracks delivery against ... that support employee well‑being and company goals. + Assess program performance and identify opportunities to improve value, cost effectiveness, and accessibility.… more
- Google (Kirkland, WA)
- …Financial Analyst , your work, whether it's modeling business scenarios or tracking performance metrics , is used by our leaders to make strategic company ... + Build scalable tools and processes (including those for agreement performance ) to enhance investigative efficiency and support data initiatives for portfolio… more
- The Gleason Works (Rochester, NY)
- …logistics strategies, including the standardization of policies, procedures, processes, metrics , and business practices within Gleason. This role requires effective ... manner. The Logistics Supervisor is responsible for business process performance monitoring including Key Process Indicator ("KPI") definition, maintenance, and… more
- Jostens (Minneapolis, MN)
- …drive corrective actions as needed. + Establish supplier scorecards. Define and track performance metrics to ensure service levels meet expectations. + Lead ... align material requirements and ensure incoming products meet specifications. + Oversee vendor performance . Partner with Vendor Management to monitor suppliers and… more
- City and County of San Francisco (San Francisco, CA)
- …Performance Management & Service Delivery + Establish and monitor IT performance metrics , infrastructure standards, and continuous improvement initiatives. + ... Finance team. + Oversee vendor relationships, service-level agreements, and contractor performance to ensure accountability and value. Collaboration & Integration +… more
- Regions Bank (Hoover, AL)
- …we believe associates deserve more than just a job. We believe in offering performance -driven individuals a place where they can build a career a place to expect ... data movement validation controls + Creates, tracks, and reports metrics for data health for stewarded application(s) or data...data environment + Manages a team of Data Governance Analyst (s) + Serves as key liaison to System Administrators,… more