- AssistRx (Orlando, FL)
- …excellence. Reports to Director, Pharmacy . + Maintains and improves call center operations by monitoring system performance, identifying and resolving ... escalated calls, complaints, questions, and queries as necessary + Collaborates with call center management staff to execute programs to facilitate conversion,… more
- Molina Healthcare (Vancouver, WA)
- …aimed at improving Star ratings, HEDIS, CAHPS, and other quality metrics. + Assists call center pharmacy technicians with clinical questions and phone calls ... as part of quality and/or cost control initiatives. + Provides leadership for the pharmacy call center team as delegated by the Manager. + Identifies and… more
- Northwell Health (Lake Success, NY)
- …calls on the main number and calls for the Operator and extends the call to the appropriate extension number; places various outside calls for authorized Personnel ... advancement. VIVO will sponsor your training to become a pharmacy technician. Please be aware that while some roles...while some roles may not require New York State Pharmacy Technician Registration, Northwell as a healthcare system mandates… more
- UnityPoint Health (Urbandale, IA)
- …Intake- Specialty Pharmacy + Shift: 8 + Job ID: 168013 Overview Specialist Pharmacy Pharmacist Call Center Monday-Friday 9a-5p, rotating call . Full ... Time + Benefits This pharmacist position is located in a call center of the UnityPoint at Home Specialty Pharmacy where primary duties revolve around patient… more
- Walgreens (Deerfield, IL)
- …+ Call Center or Customer service experience in a healthcare, specialty pharmacy , PBM, call center setting or other related industry including but ... + Performs quality monitoring and audits. + Closely monitor call queues and agent status. + Assists with Work...is committed to being the first choice for retail pharmacy and health services, building trusted relationships that create… more
- Walgreens (Deerfield, IL)
- …quality standards for services, and evaluation of customer satisfaction in healthcare, specialty pharmacy , PBM, call center setting or other related industry ... and courteous service. **Job Responsibilities** + Respond to all levels of inbound Pharmacy Benefit Manager (PBM) and major medical insurance related phone calls. +… more
- ChenMed (Miami, FL)
- …experience **OR** + A minimum of 2 years of work experience in a medication dispensing/ pharmacy setting or call center We're ChenMed and we're transforming ... incumbent in this role works with providers, clinical pharmacists and the pharmacy department to provide a coordinated adherence packaged product for patients… more
- Walgreens (Deerfield, IL)
- …School Diploma or GED. + At least 2 years of experience in Specialty Pharmacy Operations ( call center /customer service work environment or fulfillment work ... providers, and is committed to being the first choice for retail pharmacy and health services, building trusted relationships that create healthier futures for… more
- Chewy (Louisville, KY)
- …are hiring a Workforce Management Forecasting Data Scientist to support our Workforce Management Pharmacy call center team! You will develop and maintain ... handle time, and task durations across multiple queues and channels (contact center and back office) + Analyze historical trends, business inputs (eg, promotions,… more
- Walgreens (Roseville, MN)
- …+ At least 1 year of pharmacy technician experience in a retail or call center environment. + At least 18 months as a pharmacy technician ... duties in accordance with Company policies and procedures. Responsible for using pharmacy systems to obtain patient and drug information. Duties may vary based… more