- University of Rochester (Rochester, NY)
- …Regular Time Type: Full time Scheduled Weekly Hours: 40 Department: 500164 SMH Neurology Call Center Work Shift: UR - Day (United States of America) Range: UR URCC ... **ESSENTIAL FUNCTIONS** + Answers large volume of inbound inquiries by phone , email and other electronic interfaces. Follows prescribed protocol and Standard… more
- Broadview FCU (Albany, NY)
- …MSC Managers. Use data to make informed decisions and drive improvement. + Utilize call monitoring and reporting tools to analyze trends, identify areas for ... and enhance overall organizational efficiency ie, training programs. + Monitor call quality and member interactions to ensure compliance with company standards… more
- Conduent (OH)
- …a culture where individuality is noticed and valued every day. **Remote - Call Center Customer Service Representative** **Medicaid Member Support - Tier 1** **For ... full understanding of program requirements. **Requirements** + Basic understanding of a call center environment in a customer service role and quality monitoring… more
- NTT DATA North America (Chicago, IL)
- …adaptable, and forward-thinking organization, apply now. We are currently seeking a Call Center Senior Representative to join our team in CHICAGO, Illinois (US-IL), ... as the first point of contact for customers seeking first level assistance over the phone or email. + Respond to and service customer calls via an inbound ACD system… more
- Mass Markets (Mesilla, NM)
- …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We ... RESPONSIBILITIES Key Responsibilities: + Supervise QA analysts and oversee daily monitoring of agent interactions. + Conduct calibration sessions to ensure scoring… more
- Mass Markets (Wichita, KS)
- …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We ... and efficiency. + Drive team performance by setting clear goals, monitoring progress, and fostering a high-productivity environment aligned with organizational… more
- Billion KIA of Missoula (Sioux Falls, SD)
- …and directing calls to the appropriate departments. Your typical work week includes: - Monitoring and answering inbound phone calls. -Gather information & rout ... you are the "ONE": -Incredible Customer Service skills -Computer skills - Call Center Experience -Automotive Industry Experience Qualifications We offer rewards in… more
- CDS Life Transitions (Webster, NY)
- …ON BONUS! CDS Monarch values their employees and offers: + No Weekends or On Call ! + Competitive salary for the position + Flexible scheduling + Paid time off ... or mental health providers as needed. + Responsible for appointment scheduling, monitoring and tracking + Provide direct clinical supervision to assigned staff. +… more
- BAYADA Home Health Care (Raleigh, NC)
- …throughout **Wake and Durham counties** . **Home Health experience REQUIRED!** **Weekend on- call schedule is from Friday evening at 5:30pm through Monday morning at ... 8:30am, for phone triage, admissions, and visits as needed.** At BAYADA,...supplies, comprehensive infection prevention protocol, daily pre-screens, and close monitoring of the COVID-19 outbreak.** + Develop your skills… more
- Family Resource Home Care (Ellensburg, WA)
- …Support. You will never work without having someone available to answer the phone should you need something. Our branch staff, Customer Support, and Scheduling teams ... + Assisting with gait belt or Hoyer transfers + Monitoring and reporting on their condition Additional Information +...your region will connect with you to schedule a phone interview. If hired, you will be scheduled for… more