- Penn Medicine (West Chester, PA)
- …staff, physicians, volunteers and personnel from other departments. Answers the phone promptly using proper telephone etiquette. Identifies self and unit. Refers ... phone calls to appropriate person and is reliable with...surveys for patients upon request of nursing leadership. Answers call bells in a timely manner and communicates needs… more
- GCI Communication Corp (Anchorage, AK)
- …network and/or systems facilities. + Maximizes performance using network monitoring tools, troubleshooting network and/or system outages, scheduling updates, and ... remote support for off-site personnel and customers. 15% Uses network monitoring tools, troubleshooting network and/or system outages and scheduling updates. 10%… more
- TEKsystems (Durham, NC)
- …* Adhere to program compliance and quality standards (privacy, script adherence, recorded‑ call protocols) and participate in QA monitoring . * Collaborate ... products are eligible for copay support. This role is phone ‑intensive (up to 95% of the shift on calls),...call center experience (PBM/payor calling preferred); comfort with phone ‑based work for the majority of the shift. *… more
- RxBenefits (Minneapolis, MN)
- …New Hire Training and On the Job Training, member escalations and overrides and phone support during high call volumes. The Quality Excellence Team Lead will ... including interviewing, onboarding and new hire training program, ongoing monitoring , support, and development of representatives through a well-defined,… more
- Philadelphia Gas Works (Philadelphia, PA)
- …Call Center operations with supervising. **Responsibilities** + Execute the Call Monitoring Program by performing periodic audits of phone calls to ensure ... as defined by policies and procedures, participates in the call calibration process by monitoring and rating calls according to established Quality Monitoring… more
- Banner Health (Casper, WY)
- **Primary City/State:** Casper, Wyoming **Department Name:** Call Ctr-CAS-Corp **Work Shift:** Night **Job Category:** Marketing and Communications Health care is ... candidates will have experience in customer service, in person or over the phone , and multi-tasking skills. Previous experience with handled high volume calls as a… more
- Northern Light Health (Bangor, ME)
- …screening of calls both internally and externally. During peak times and emergencies, call volumes are increased significantly and the operator may need to answer up ... and other specialized circuits used for answering incoming calls, and monitoring equipment failures and security breaches. Responsibilities: PEOPLE 1. Answers the… more
- Prime Healthcare (Gadsden, AL)
- …the physician about changes in the patient's clinical condition including cardiac monitoring , results of diagnostic studies and symptomatology. Is able to respond ... the physician about changes in the patient's clinical condition including cardiac monitoring , results of diagnostic studies and symptomatology. Is able to respond… more
- City of Las Cruces, NM (Las Cruces, NM)
- …Ability - Must be able to communicate clearly in person, over the phone , and via video calls. Work Situation Factors: Position involves competing demands, performing ... broadcasting and receiving equipment, navigate emergency dispatch platforms, and operate multi-line call handling equipment. + Must be able to speak clearly, work… more
- Ivyhill Technologies LLC (Bethesda, MD)
- …reported from clinics, to Team Leads, Floor Supervisors and Appointing Chief. Monitor Call Center Agents phone calls to determine accuracy of information and ... provide trending reports to maximize productivity. + Assist with monitoring the Patient Appointments Call Center systems...PM. + Assist with staff training. + Assist the call center during high-volume days/times with phone … more