- Palo Alto Networks (Plano, TX)
- …customer base by providing technical support , by answering incoming support inquiries and managing escalations, phone calls, and emails in an effective, ... soft skills, and enable process and tools knowledge for readiness + Author Technical Support Bulletins and technical documentation in the Knowledge Base for… more
- Palo Alto Networks (Santa Clara, CA)
- …high profile and largest customers. **Your Impact** + Provide post-sales technical support , configurations, troubleshooting, and standard methodologies to ... customers via phone , e-mail, and web + Meet enhanced response SLA's...across the entire organization and Executive Leadership + Publish Technical Support Bulletins and other user documentation… more
- Bloomberg (New York, NY)
- Technical Support Specialist (BTS), Bloomberg Financial Solutions Location New York Business Area Sales and Client Service Ref # 10046819 **Description & ... implementation, through their ongoing relationship with Bloomberg. **Our Team:** The Bloomberg Technical Support team consists of self-driven, technical … more
- NetApp (Morrisville, NC)
- **Job Summary** As a Technical Support Engineer you will provide technical support to customers, customer support personnel, and field support ... support + Respond to post sales customer support issues, raised by the customer via phone...and interest in problem solving + Collaborate with other Technical Support Engineers to quickly facilitate solutions… more
- TP-Link North America, Inc. (Irvine, CA)
- …Management, Communication, Computer Science, or a related field. + Experience in business customer technical support experience via chat, phone or email. + ... problems in a timely and efficient manner through live phone , chat, and email support . Additionally, you...Exceptional verbal and written communication skills. Ability to explain technical concepts to non- technical users clearly and… more
- GE Vernova (Rochester, NY)
- …results. **Job Description** **Essential Responsibilities:** + Provide ongoing technical support and case management daily through phone , email, and other ... **Job Description Summary** We are seeking a motivated and technically curious Technical Support Specialist (Wireless) to join our CIC Wireless Technical … more
- EPS Corporation (Dahlgren, VA)
- Customer Technical Support Specialist (NEN) - (757) Share this job as a link in your status update to LinkedIn. Job Title Customer Technical Support ... Information Technology Job Description EPS Corporation is seeking a dedicatedCustomer Technical Support Specialist (NEN)to provide exceptional customer service… more
- ITW (Carol Stream, IL)
- …scripts, identify key details of the customer and problem and provide effective technical support in accordance with warranty, call-handling and general polices. ... **Job Description:** **Responsibilities:** + Support incoming phone calls and emails...to their duties. + Act as a Role-Model for technical support and, demonstrating high-levels of customer… more
- Generac Power Systems (PR)
- …into an energy technology solutions company, we continue to push new boundaries. As a ** Technical Support Specialist** , you will serve as the first point of ... Generac Clean Energy products. Your primary responsibility is to provide both technical and non- technical Spanish and English assistance through various… more
- Generac Power Systems (Waukesha, WI)
- …solutions company, we continue to push new boundaries. The Senior Industrial Technical Support Specialist is responsible for providing advanced technical ... serves as a mentor to the rest of the technical support department, and manages highly escalated...and answers standard to highly complex questions over the phone . + Provides accurate, timely, and descriptive notes during… more