- Leidos (Laurel, MD)
- …Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, etc. Provides ... and maintenance for IT systems + **Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems** + Provide assistance to users… more
- Caterpillar, Inc. (Mossville, IL)
- …the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We ... the situation. * Identifies many possible causes for a problem based on prior experience and current research. *...recommending a course of action. * Approaches a complex problem by breaking it down into its component parts.… more
- University of Michigan (Ann Arbor, MI)
- …phone line for students and parents with billing questions. + Problem solve unique billing issues in relation to accounts receivable. **Reconciliation-30%** ... Receivable student billing using MPathways and Business Objects monthly. + Problem solve unique reconciliation issues in relation to accounts receivable.… more
- Fiserv (Wilmington, DE)
- …production stability, drive continuous improvement across incidents, change and problem management, and partner with senior leadership and cross-functional teams ... Partner with engineering, product, and business teams to implement preventative problem management and long-term remediation plans. + Drive automation and… more
- Manulife (KY)
- …range from basic product inquiries to more complex transactions requiring problem resolution skills. Responsible for delivering superior customer service to clients ... from basic product and contract inquiries to more complex transactions and problem resolution. This job description does not represent a comprehensive listing of… more
- First State Bank (Gainesville, TX)
- …and understand information and ideas presented through spoken words and sentences. 2 ) Problem Sensitivity -- The ability to tell when something is wrong or is ... to go wrong. It does not involve solving the problem , only recognizing there is a problem ....the problem , only recognizing there is a problem . 3) Reading Comprehension -- Understanding written sentences and… more
- General Dynamics Information Technology (Arlington, VA)
- …unassigned. + Escalate tickets as needed. + Ensure all tickets work include the problem , the solution, the end user, initiation and completion time, and end user ... to allow another support technician, not familiar with the problem , sufficient information to resolve the same or similar..., sufficient information to resolve the same or similar problem without extensively researching the issue again. + Notify… more
- New York State Civil Service (Albany, NY)
- …ideas for improvement* Support day-to-day technology operations and problem -solving effortsPreferred Skills:Education* Master's degree in Computer Science, ... to work through complex technical challenges* Strong analytical and problem -solving abilities-comfort with ambiguity is essential* Good communication skills to… more
- Manulife (MS)
- …range from basic product inquiries to more complex transactions requiring problem resolution skills. Responsible for delivering superior customer service to clients ... from basic product and contract inquiries to more complex transactions and problem resolution. This job description does not represent a comprehensive listing of… more
- State of Minnesota (St. Paul, MN)
- …thinking, advanced level SQL skills, knowledge of working data process flows, and problem solving are the most critical skills required of this position. The nature ... the system/project; it also places a premium on creative and effective problem solving, planning and analytical activities. This position must work effectively with… more
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