• Business Analyst, Process & Strategy

    CACI International (Oklahoma City, OK)
    management module. + Basic understanding of ITIL functions including Change Management , Problem Management , Request Management . + Proficiency ... management module. + Basic understanding of ITIL functions including Change Management , Problem Management , Request Management . + Proficiency with… more
    CACI International (12/11/25)
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  • Senior IT Service Manager

    Howmet Aerospace (Pittsburgh, PA)
    …Additionally, expertise in ServiceNow Common Service Data Model (CSDM), IT Asset Management (ITAM), Discovery, Problem Management , Service Mapping, Patterns, ... and processes pertaining to their areas of responsibility. + Owns ITIL Problem Management process for the IT infrastructure organization + Take part in… more
    Howmet Aerospace (12/09/25)
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  • IT Security Analyst

    PPL Corporation (Allentown, PA)
    …efficiency, and education. + Understanding of requirements gathering, discovery, service mapping, problem management , asset management , project management ... efficiency, and education. + Understanding of requirements gathering, discovery, service mapping, problem management , asset management , project management more
    PPL Corporation (12/03/25)
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  • Technical Application Manager

    CBRE (Dallas, TX)
    …compliance with service level agreements (SLAs). + Supervise incident response and problem management processes, ensuring that issues are resolved quickly and ... deliver efficient technology services. The ideal candidate will possess strong IT management , leadership, and problem -solving skills. **What You'll Do:** +… more
    CBRE (11/27/25)
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  • ITSM Expert Analyst

    BAE Systems (Vicksburg, MS)
    …the change management lifecycle from request to implementation. + **Incident and Problem Management :** + Support major incident response and contribute to ... business needs, monitoring performance, and supporting core IT service management functions like incident, problem , and change...core IT service management functions like incident, problem , and change management . This role requires… more
    BAE Systems (11/18/25)
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  • IT Service Desk Lead

    Xeris Pharmaceuticals, Inc. (Chicago, IL)
    …approval, and communication of changes to minimize risk and disruption to IT services. + Problem Management - Drive problem management processes by ... backup and recovery, and system performance monitoring tools; agile project management techniques. + Strategic thinker with strong problem -solving abilities,… more
    Xeris Pharmaceuticals, Inc. (11/08/25)
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  • Senior Director - Enterprise Resiliency Planning…

    Truist (Atlanta, GA)
    …business and client impact. 4. Collaborate with cross-functional teams to perform Problem Management for all high-priority incidents, identifying root cause, ... them. 6. Utilize ITIL framework expertise to establish and enhance Incident and Problem Management processes. 7. Establish key performance indicators (KPIs) and… more
    Truist (12/10/25)
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  • Supervisory IT Specialist (Customer Support)

    Commander, Navy Installations (Millington, TN)
    …beyond service desk software applications. Mastery of, and skill in applying IT problem management methods and practices. Mastery of, and skill in applying ... data security standards. Knowledge of the operations and processes for incident, problem , service request and event management Knowledge of successful… more
    Commander, Navy Installations (12/04/25)
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  • Production Support Group Head - Truist Protection…

    Truist (Charlotte, NC)
    …business and client impact. 4. Collaborate with cross-functional teams to perform Problem Management for all high-priority incidents, identifying root cause, ... them. 6. Utilize ITIL framework expertise to establish and enhance Incident and Problem Management processes. 7. Establish key performance indicators (KPIs) and… more
    Truist (11/27/25)
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  • Service Representative II - Treasury…

    City National Bank (Los Angeles, CA)
    …additional products/services. Provides consultative input to Operation and Product Management for problem resolution or prevention. Performs operations ... *SERVICE REPRESENTATIVE II - TREASURY MANAGEMENT * WHAT IS THE OPPORTUNITY? Serves as primary customer service & training contact for Treasury Management more
    City National Bank (12/02/25)
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