- CACI International (Oklahoma City, OK)
- … management module. + Basic understanding of ITIL functions including Change Management , Problem Management , Request Management . + Proficiency ... management module. + Basic understanding of ITIL functions including Change Management , Problem Management , Request Management . + Proficiency with… more
- Howmet Aerospace (Pittsburgh, PA)
- …Additionally, expertise in ServiceNow Common Service Data Model (CSDM), IT Asset Management (ITAM), Discovery, Problem Management , Service Mapping, Patterns, ... and processes pertaining to their areas of responsibility. + Owns ITIL Problem Management process for the IT infrastructure organization + Take part in… more
- PPL Corporation (Allentown, PA)
- …efficiency, and education. + Understanding of requirements gathering, discovery, service mapping, problem management , asset management , project management ... efficiency, and education. + Understanding of requirements gathering, discovery, service mapping, problem management , asset management , project management… more
- CBRE (Dallas, TX)
- …compliance with service level agreements (SLAs). + Supervise incident response and problem management processes, ensuring that issues are resolved quickly and ... deliver efficient technology services. The ideal candidate will possess strong IT management , leadership, and problem -solving skills. **What You'll Do:** +… more
- BAE Systems (Vicksburg, MS)
- …the change management lifecycle from request to implementation. + **Incident and Problem Management :** + Support major incident response and contribute to ... business needs, monitoring performance, and supporting core IT service management functions like incident, problem , and change...core IT service management functions like incident, problem , and change management . This role requires… more
- Xeris Pharmaceuticals, Inc. (Chicago, IL)
- …approval, and communication of changes to minimize risk and disruption to IT services. + Problem Management - Drive problem management processes by ... backup and recovery, and system performance monitoring tools; agile project management techniques. + Strategic thinker with strong problem -solving abilities,… more
- Truist (Atlanta, GA)
- …business and client impact. 4. Collaborate with cross-functional teams to perform Problem Management for all high-priority incidents, identifying root cause, ... them. 6. Utilize ITIL framework expertise to establish and enhance Incident and Problem Management processes. 7. Establish key performance indicators (KPIs) and… more
- Commander, Navy Installations (Millington, TN)
- …beyond service desk software applications. Mastery of, and skill in applying IT problem management methods and practices. Mastery of, and skill in applying ... data security standards. Knowledge of the operations and processes for incident, problem , service request and event management Knowledge of successful… more
- Truist (Charlotte, NC)
- …business and client impact. 4. Collaborate with cross-functional teams to perform Problem Management for all high-priority incidents, identifying root cause, ... them. 6. Utilize ITIL framework expertise to establish and enhance Incident and Problem Management processes. 7. Establish key performance indicators (KPIs) and… more
- City National Bank (Los Angeles, CA)
- …additional products/services. Provides consultative input to Operation and Product Management for problem resolution or prevention. Performs operations ... *SERVICE REPRESENTATIVE II - TREASURY MANAGEMENT * WHAT IS THE OPPORTUNITY? Serves as primary customer service & training contact for Treasury Management … more