- Parker Hannifin Corporation (Cleveland, OH)
- …knowledge of ServiceNow capabilities, including modules like Incident Management , Change Management , Problem Management , Asset Management , IRM, HRSD, ... and organizational awareness + Completes root cause analysis of issues and decisively leads problem resolution + Consistent and high degree of focus to a business or… more
- Lilly (Indianapolis, IN)
- …opportunities for process improvements and implement best practices to enhance problem management processes. **Your** **Basic** **Qualifications:** ** ** ** ... within our organization. The responsibilities will encompass day-to-day operations, incident management , change management , and problem resolution related… more
- Corteva Agriscience (Des Moines, IA)
- …in alignment with SLA and business expectations with appropriate urgency. + Incident and Problem Management : Oversee the management of IT incidents and ... across a defined geographic area, overseeing field services, ensuring effective site management , and leading local IT teams to deliver high-quality IT support and… more
- Eaton Corporation (South Milwaukee, WI)
- …of Asset Management , Change Management , Incident Management , Request Management , and Problem Management . * Provide "smart hands" and eyes support ... Management , Change Management , Incident Management , Request Management , and Problem Management . * Critical thinking and problem -solving… more
- ManTech (Annapolis Junction, MD)
- …with service management knowledge in key ITSM processes including incident management , problem management , change management , service level ... . + Assembles and updates documentation in the form of problem and change management tickets. + Maintain timely and complete documentation of all daily… more
- Weill Cornell Medical College (New York, NY)
- …initiatives. + Documents and represents operational requirements in service forums. + Drives problem management initiatives and serves as a point of contact for ... the WCM community. They are responsible for identifying incidents, events, and analyzing problem trends, overseeing the management and resolution of issues. The… more
- PVH Corp. (Bridgewater, NJ)
- …are delivered at the highest quality for an optimal price. + Ensures that the Problem Management process is being followed by his/her team according to company's ... Deep understanding of IT Infrastructure management practices, including incident management , problem management , change management , and service level… more
- Marriott (Bethesda, MD)
- …user access, and on-going user engagement. + Develop and maintain the problem management approach, ensuring root cause analysis, categorization of recurring ... teams, coordination with third-party vendor, issue triage teams, and proactive problem and knowledge management . The Director will also play a key role in… more
- BorgWarner Inc. (Arden, NC)
- …in/and outsourcing contracts + Drives ITIL framework throughout IT organization including: + Incident/ problem management + Change management + Service Level ... to the business on deliverables by being a member of the site management staff + Perform Pre-project business solution design, project estimates for cost-benefit… more
- GE Vernova (Anasco, PR)
- …Knowledge in computers and Microsoft Office programs and SAP.* Strategic, strong analytical, problem solving and project management skills with proven ability to ... Foster engaged workforce providing leadership and effective communications with a problem -solving and continuous improvement culture to thrive.* Leads and partner… more