- Travelers Insurance Company (St. Paul, MN)
- …associated data sources to provide actionable insights for improved experiences + ** Problem Management :** Analyzes Incidents/ Problem report summaries for ... are seeking an ITSM Process Practitioner with experience in Data Analytics, Incident, Problem , and Change Management . The ideal candidate will enhance production… more
- PNC (AZ)
- …this position. **Job Description** + Develops, implements and manages the incident and problem management program, staff and operations. + Reviews and oversees ... Service Management (ITSM), IT Standards, Procedures & Policies, Problem Management , Requirements Analysis, Technical Troubleshooting **Work Experience**… more
- Truist (Richmond, VA)
- …queue prefetch/backpressure). * Partner with Elite Engineers: Work with Problem /Incident Management , SRE/Platform, Network/Security/PKI, and Vendor Management ... Do you have a passion for turning incident and problem data into clear themes and decisive actions? Are...batch processing? We're looking for a Technology Incident & Problem Strategist to hunt for systemic risks hidden in… more
- Caterpillar, Inc. (East Peoria, IL)
- …for availability, reliability, performance, and security of the platform. + Lead problem management by collaborating with technical teams to identify root ... but also about each other. We are the makers, problem solvers, and future world builders who are creating...all enjoy living in it. **Customer Identity and Access Management Product Owner** **Role Definition:** We are seeking a… more
- AIG (Charlotte, NC)
- …Ability to meet tight deadlines. + Sound knowledge of all ITIL processes ie, Incident Management , Problem Management , Change Management & Service Request ... technology challenges and recommend ways to optimize performance. + Govern Incident Management and root cause analysis, technical issues, problem resolution and… more
- Robert Half Technology (Phoenix, AZ)
- …deliver integrated CIAM solutions. + Monitor application performance, facilitate incident and problem management , and conduct Root Cause Analysis to drive issue ... hands-on application of Software Development Life Cycle (SDLC) methodologies and change management protocols. + Demonstrated experience with problem and incident… more
- Alight (IL)
- …including hiring, onboarding, and performance management . + Providing Incident Management / Problem Management for Customer Care Case services in ... **Case Management Associate Engineering Director** **Are you an experienced...complex technical items within your domain of expertise + Problem -solving skills, and experience with ITSM processes and tools… more
- CACI International (Springfield, VA)
- …improvement initiatives for knowledge management processes + Coordinate with change management and problem management teams to update knowledge based ... Network Knowledge Management Quality Assurance Analyst Job Category: Information Technology...Proficiency in data analysis and statistical methods + Excellent problem -solving and analytical skills + Strong communication and interpersonal… more
- Southern California Edison (Pomona, CA)
- …In-depth knowledge of Application Management Services (AMS) models, including incident management , problem management , change management , and release ... Join the Clean Energy Revolution Become an Information Technology Product Management , Senior Advisor at Southern California Edison (SCE) and build a better tomorrow.… more
- JPMorgan Chase (Houston, TX)
- …junior members of the team + Participates in post-incident reviews and problem management activities + Proactively contributes to improvement activities during ... from incident resolution to service restoration + Leads incident, problem , and change management in support of full stack technology systems, applications, or… more