- Ensono (Washington, DC)
- …a key point of contact for clients + Participating in proactive and reactive problem management , particularly for systemic issues, in order to help reduce the ... all duties. MF TAs will use communication as well as analytical and problem -solving skills to help identify, communicate, and resolve issues as well as make… more
- Oracle (Seattle, WA)
- …team dedicated to defining, designing, and developing advanced tools for incident and problem management at Oracle Cloud Infrastructure (OCI). Our mission is to ... solutions and automation that address incident prevention, detection, analysis, resolution, and problem management at cloud scale + Drive technical excellence by… more
- CyrusOne (Carrollton, TX)
- …swap + Setting up new customers + Review and understand the change & problem management processes + Provide regular feedback to the client on outstanding ... setup, office setup, cross-connects and cable tests. + Assist in supply management of enclosures, cage materials, tools, fasteners, and fiber/copper cabling. +… more
- Vanderbilt University Medical Center (Nashville, TN)
- …competitive analysis because of exceptional knowledge of industry trends and needs. * Problem Management (Expert): Is a recognized expert and authority in ... Beaker AP &/or CP certification is required + Project Management experience is nice to have + Experience with...Incident Tracking and Problem Reporting. Anticipates design and architectural flaws early in… more
- Federal Law Enforcement Training Centers (Glynco, GA)
- …Infrastructure Library (ITIL)-aligned processes for escalations, major incidents, and problem management , coordinating with senior engineers, platform owners, ... 6) Execute IT Infrastructure Library (ITIL) aligned processes for escalations and problem management . All qualifications and eligibility requirements must be met… more
- CACI International (VA)
- …with development and implementation of ServiceNow ITSM and ITOM modules - Incident Management , Problem Management , Configuration Management , Asset ... and services to implement and operate an Enterprise IT Service Management (EITSM) solution, enterprise service desk and advanced analytics/reporting. The ideal… more
- CyberData Technologies (Rockville, MD)
- …changes and service requests per SLA requirements. + Implement and manage Problem Management processes, proactively preventing incidents and minimizing the ... or managerial role. + Strong knowledge of ITIL Framework processes, including Incident Management , Request Fulfillment, and Problem Management . + Proven… more
- Fiserv (Atlanta, GA)
- …You will not only work on production support activities like incidents, change, problem management but also on certification support for multiple clients and ... in production management activities such as incident change and problem management as well as work with various teams for metrics-based tracking, planning,… more
- Fiserv (Alpharetta, GA)
- …You will not only lead production support activities like incidents, change, problem management but also manage certification support for multiple clients ... Drive production management activities such as incident change and problem management as well as lead various teams for metrics-based tracking, planning,… more
- GE Aerospace (Livonia, MI)
- …maturity in accordance with ITIL service management principals, such as Change Management , Problem Management , Capacity and Performance management . + ... services. + Understands cloud and data security principles like access management , encryption, and least-privilege design practice + Experience with designing and… more