- Carmeuse Americas (Pittsburgh, PA)
- …development/implementation of standards, project support, internal customer support and fault/ problem management /resolution. The Automation Network Engineer will ... effectively communicate using engineering drawings and sketches; + Strong quantitative problem solving, decision-making and time management skills; **Benefits &… more
- Tractor Supply Company (Brentwood, TN)
- …and integrated with other solutions. + Deliver the objectives associated with problem management , such as customer communication and root cause analysis ... . Strong understanding of ITIL core principles for incident, request, change, and problem management . **Working Conditions** + Normal office working conditions +… more
- Caterpillar, Inc. (Peoria, IL)
- …Data Gathering & Analysis, Service Excellence, Consulting, Effective Communications, Problem Solving, Relationship Management , Technical Excellence. **Skills and ... alternatives. * Monitors industry for best practices and new techniques in problem -solving. **Relationship Management :** Knowledge of relationship management … more
- MyFlorida (Boca Raton, FL)
- …service requests. Support ITIL (Information Technology Infrastructure Library) processes like incident management , problem management , change management , ... empowerment, training, and professional development. Through our agency's learning management system, you have access to hundreds of computer-based training… more
- Microsoft Corporation (Fayetteville, GA)
- …to make necessary service delivery improvements. Identifies and suggests solutions for problem management scenarios. Supports and participates in RCAs efforts ... reports on trends and anomalies. Adheres to notifications to supporting incident management partners according to agreed upon Objectives & Key Results (OKRs) and/or… more
- Leidos (Washington, DC)
- …manage the Customer relationship. Manage key resources supporting Incident Response, Change Management , Problem Management , Operations and Maintenance (O&M), ... **Description** Leidos currently has an opening on the 'Service Management , Integration and Transport' (SMIT) Contract for a **Transport Field Network Lead**… more
- Kohler Co. (Kohler, WI)
- …Drive continuous improvement in IT operations through automation, monitoring, and root-cause problem management . + Oversee the seamless transition of programs ... enterprise systems, along with strong governance of IT KPIs, project portfolio management , and vendor accountability. As a trusted and strategic business partner to… more
- TEKsystems (Washington, DC)
- …across ITIL processes (configuration, event, capacity, availability, demand, incident, event, and problem management ) and perform analysis. * Assess and fine ... role is responsible for ensuring the effective discovery, monitoring, and management of IT infrastructure including servers, cloud services, networks, applications,… more
- RTX Corporation (Austin, TX)
- …processes of RTX. Focuses on major processes such as service level management , incident/ problem management , service fulfillment, and security/compliance. ... judgment to ensure alignment of service scope with comprehensive risk management , business continuity planning, service excellence, and audit coordination. This… more
- Citigroup (Irving, TX)
- …by the team to our end-users, maximizing operational efficiencies, strengthening incident management , problem management , and knowledge sharing practices. + ... and investment banking, securities brokerage, transaction services, and wealth management . Our core activities are safeguarding assets, lending money, making… more