- Leidos (Bethesda, MD)
- …and trend analysis via log review, performance baselining/review, and other incident/ problem management techniques to develop solutions to ongoing issues ... incident tickets and requirements. + Establish comprehensive availability and capacity management solution using lessons learned + Develop solutions to technical… more
- CVS Health (Boston, MA)
- …and cloud-native technologies + Experience in Incident Management , Change Management , Infrastructure Support, and Problem Management concepts and ... Rancher, Kubernetes, and/or Docker + Demonstrated understanding of various API management and related platforms like Apigee, Vordel, Data power **Education:** +… more
- DEFTEC (Norfolk, VA)
- …SATCOM + Customer Service and Incident Management : Familiarity in service management (incident, problem management , etc.) and a customer-focused approach ... and simulation activities, and assess emerging technologies like AI-driven resource management and optical links. Collaboration with NATO entities (ACT, ACO, NCIA)… more
- Fox Rothschild LLP (Princeton, NJ)
- …plus all other applications as needed; note trends; perform troubleshooting; perform problem management , including escalating to other teams and to vendors ... architecture and data integration options and make recommendations to IS management for possible implementation with on premise or cloud hosted solutions.… more
- PulteGroup (Atlanta, GA)
- …including Performance Improvement Plans and terminations, when necessary. + May lead problem management teams comprised of senior engineering resources in ... certain processes or projects within a defined budget set by management . Leadership & Talent Management : + Manages a small to mid-sized team consisting of… more
- Parker Hannifin Corporation (Cary, NC)
- …Azure workloads and optimization + Experienced in using ServiceNow for ticket, change, problem management , and escalation + Proficient with MS Office 365 ... that support critical business operations. This role involves hands-on management and optimization of the company's server infrastructure, providing technical… more
- Amazon (Canton, MS)
- …drive positive changes - Assisting in implementing service methodologies including incident management , problem management , change management , capacity ... relationships with external vendors & contractors - Liaising with internal teams & management groups - Ensuring we adhere to and exceed local Health & Safety… more
- Robert Half Technology (Warren, NJ)
- …communication. + Participate in formalized processes such as incident, change, and problem management workflows. Requirements DESIRED EXPERIENCE & COMPETENCIES + ... deployment. The responsibilities include scripting, image lifecycle support, patch management , application packaging, and cross-platform device maintenance. The position… more
- Wright-Patt Credit Union Inc. (Beavercreek, OH)
- … management process to remediate issues as well as follow up through problem management tickets to ensure future improvement. Ensure proper telemetry and ... continuous improvement and stability efforts. (20%) 4) Leadership and Management - Serve as a trusted advisor to executive...service level agreements. (10%) 5) IT Risk and Control Management - Take part in Disaster Recovery and/or Business… more
- NTT DATA North America (Phoenix, AZ)
- …+ Engage with user community and business and IT stakeholders for Incident Management , Request Fulfillment, Problem Management , and Project Delivery of ... and VIPs. + Maintain accuracy in the device asset management system and oversee team contributions to knowledge ...management system and oversee team contributions to knowledge management . + Guide the team in handling issues, troubleshooting,… more