- S&P Global (Princeton, NJ)
- …in critical activities such as incident management , emergency response, change management , problem management , and capacity planning to support the ... high availability. The team prioritizes service availability, service request management , and continuous improvement of support processes through collaborative… more
- Toyota (San Juan, PR)
- …exercises, and drills of all response plans. + With the ISO, perform problem management , root cause analysis, and postmortem reviews following the occurrence ... **Access Administration** + Ensure that access to information assets is authorized by management and asset owners. + Ensure that user access is monitored and… more
- Ensono (Oklahoma City, OK)
- …or eliminate the need for human intervention, enabling our teams to focus on problem management tasks by automating corrective steps in response to specific ... for this Role + Utilize system knowledge and project management skills to design automation for different platforms +...Code hosting platforms for version control and source code management such as Github + Software Development Issue tracking… more
- Panasonic North America (Farmington Hills, MI)
- …technical support as the customer lead role when appropriate.Participate/Lead problem management activities, including post-mortem incident analysis, providing ... Service (IaaS) and Platform as a Service (PaaS) components, automating cloud management tasks, provisioning, configuration management , and other aspects of… more
- TekSynap (Ashburn, VA)
- …predictive and proactive analysis and reporting, incident resolution and escalation, problem management and resolution, coordinating of events related to ... follow the organization's established policies and procedures. Provides configuration management planning. Provides support to the configuration change Operational… more
- TekSynap (Ashburn, VA)
- …predictive and proactive analysis and reporting, incident resolution and escalation, problem management and resolution, coordinating of events related to ... support and coordination. Responsible for the effective implementation of the Incident Management Process and ensuring that incidents are managed and reported in… more
- The ODP Corporation (Boca Raton, FL)
- …research, proof of concepts and pilot installations + Review action plans for problem management issues to ensure fixes are being solutioned in accordance ... an expert adviser, educate and offer training to technical/functional leads and management to optimize use of technology, applications, systems and processes in… more
- Deloitte (Hermitage, TN)
- …problems and projects, you will lead your team in troubleshooting, prioritization, problem management , process changes, and enforcing policies that align with ... maintain product SLAs via a ticketing system for incident management . Responsibilities Include: + In this interesting and diverse...internal application support role, as well as experience in management . + Expertise with Case Management and… more
- ManpowerGroup (Philadelphia, PA)
- …notes **ITIL Process Awareness** + Follow ITIL workflows for change, incident, and problem management + Ensure proper handover and escalation procedures ** ** ... communications + Use OpenSSL and Cisco OS Admin GUI for certificate management **System Maintenance & Troubleshooting** + Perform system backups and restores using… more
- Alight (IN)
- …that meet Program requirements. + Responding to incident escalation and own Problem management resolution (includes on-call) Requirements + Have completed a ... by unifying the benefits ecosystem across health, wealth, wellbeing, absence management and navigation. With a comprehensive total rewards package, continuing… more