- CACI International (St. Louis, MO)
- …for design. + Manage remote network security as well as incident and problem management . + Oversee security infrastructure sustainment, maintenance, and advanced ... (firewalls, F5 load balancers, web gateways, mail gateways, IDS, and management tools). + Oversee the reporting, documentation, and investigation of all… more
- The Hertz Corporation (Atlanta, GA)
- …to monitor progress and deliverables. + Enforce ITSM processes for Change, Incident, and Problem Management . + Utilize dashboards and reports to track SLA and ... circuit connectivity and infrastructure. + Exceptional customer service and escalation management skills. + Ability to prioritize tasks, manage multiple projects,… more
- JPMorgan Chase (Jersey City, NJ)
- …the firm + Improve operational stability and availability through participation in problem management + Monitor production environments for anomalies and address ... the business and technology stakeholders + Identify trends and assist in the management of incidents, problems, and changes in support of full stack technology… more
- Wright-Patt Credit Union Inc. (Beavercreek, OH)
- … management process to remediate issues as well as follow up through problem management tickets to ensure future improvement. Ensures proper telemetry and ... on the health of the technology application environment. (20%) 4) Leadership and Management - Serves as a trusted advisor to executive leadership on technology… more
- NBC Universal (Orlando, FL)
- …other computer peripherals. Troubleshoots and triages onsite production incidents. Utilizes problem management and request-for-service systems to receive work ... configuration, repair and troubleshooting of POS, handheld devices, workforce management /time management systems, payment devices, access control systems,… more
- Beth Israel Lahey Health (Charlestown, MA)
- …interface build, documentation of requirements, building and maintaining mapping tables, problem management and root cause analysis, business owner interaction ... volume testing, leading and adhering to the BILH IT system change management processes. Takes initiative to handle tasks independently and provide oversight to… more
- ASM Research, An Accenture Federal Services Company (Phoenix, AZ)
- …to reduce down time if an outage were to occur. + Reviews the problem management register and identifies actions. **Minimum Qualifications:** + Bachelor's Degree ... and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental...and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental… more
- TekSynap (Springfield, VA)
- …predictive and proactive analysis and reporting, incident resolution and escalation, problem management and resolution, coordinating of events related to ... agency NOC. This team provides support services for Network(s) Management , Operations, and Maintenance for all Network(s) infrastructure. Support includes… more
- TekSynap (FL)
- …predictive and proactive analysis and reporting, incident resolution and escalation, problem management and resolution, coordinating of events related to ... agency NOC. This team provides support services for Network(s) Management , Operations, and Maintenance for all Network(s) infrastructure. Support includes… more
- ASM Research, An Accenture Federal Services Company (San Antonio, TX)
- …plans to reduce down time if an outage were to occur. + Reviews the problem management register and identifies actions. + Interest or motivation to learn and ... and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental...and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental… more