- Insight Global (Windsor Mill, MD)
- …Provide advanced troubleshooting and technical support for Telephony systems, including incident and problem management for CM, SMGR, SM, EMS, SBC, AES, and SIP ... * Experience in system Manager (SMGR), Session Manager (SM), Element Management System (EMS), Session Border Controller (SBC), Application Enablement Services (AES),… more
- Eliassen Group (St. Louis Park, MN)
- …alignment on project goals and timelines. + Ensure that rigorous testing and problem management processes are in place to maintain high application performance ... and mobile application development, with hands-on experience in a leadership or management role. + Proven development and delivery of multiple moderately to highly… more
- SAIC (Washington, DC)
- …backup integrations (Azure). + Familiarity with ITIL processes (Incident, Change, Problem Management ). + Experience with automation tools Azure Devops ... in on-call rotation for critical system and backup incidents. + Maintain configuration management standards and adhere to IT security policies. + Assist in planning… more
- VetsEZ (TX)
- …principles and cloud-native operations. + Understanding of incident, change, and problem management processes. Benefits: + Medical/Dental/Vision. + 401k with ... using Salesforce and/or other ticketing tools for incident and request management . + Ability to analyze logs, investigate issues, and escalate appropriately.… more
- United Airlines (Chicago, IL)
- …operations. + 4+ years of experience in DNS/ DHCP/ IPAM operations, Incidents and problem management . + Experience in DDI engineering and operations with strong ... scale environments. + Strong understanding of DNS protocols, DHCP lease management , and IPAM hierarchy. + Experience in installing, configuring, and troubleshooting… more
- IT Veterans (Colorado Springs, CO)
- …by GDIT Management + Provide After Action Reports (AARs) for Problem Management resolution + Experience with programming and troubleshooting KG-175A and ... KG-175D encryptors (to include 10G encryptors) + Evaluate hardware and software, including peripheral, output, and related equipment + Participate in the development and implementation of network-related procedures and standards + Participate in and may lead… more
- Robert Half Technology (Joplin, MO)
- …and empathy to resolve issues while understanding business processes. + Incident & Problem Management : Respond promptly to support requests and escalate when ... solutions. + Proven leadership and ability to influence stakeholders. + Project management skills and ability to uphold standards. + Self-motivated with a mindset… more
- Cretex (Elk River, MN)
- …and latency). + Update Key Performance Indicators (KPI's). + Perform risk assessment, problem management , and resolution. + Support and comply with the company ... ERP, CRM, and other Business Systems + Certificates in Project Management + Continuing Education; including participation in local chapters, associations, and/or… more
- Cognizant (Charlotte, NC)
- …to 3rd party vendors when necessary * Responsible for raising and coordinating problem management issues * Perform additional tasks (end user/infra related) when ... * Participate in projects * Strong understanding and skills in SLA, KPI Management **EXPERIENCE AND KNOWLEDGE** * Minimum 2-3 years of experience providing IT… more
- Centre Technologies (Houston, TX)
- …supporting and working with Executive level personnel. + Solve client's issues by leveraging Problem Management and resolution of issues in a timely manner + ... Implementation and Administration) + Systems Upgrades including security patch management + Monitoring of system utilization and application performance +… more